Senior Director, Creative Operations
Company: EAB (Education Advisory Board)
Location: Washington
Posted on: April 22, 2024
Job Description:
Make a difference in a sector that matters to us allEAB is a
special place to work. You'll find motivated employees, growth
opportunities, and a deep commitment to our partners. We pride
ourselves on hiring the best people-not just for the job, but for
the firm and the future of education. Your First Name
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Prove you're not a robot Senior Director, Creative Operations At
EAB , our mission is to make education smarter and our communities
stronger. We work with more than 2,500 institutions to drive
transformative change through data-driven insights and
best-in-class capabilities. From kindergarten to college to career,
EAB partners with leaders and practitioners to accelerate progress
and drive results across five major areas: enrollment, student
success, institutional strategy, data & analytics, and diversity,
equity, and inclusion (DE&I). We work with each partner
differently, tailoring our portfolio of research, technology, and
marketing and enrollment solutions to meet the unique needs of
every leadership team, as well as the students and employees they
serve. At EAB, we serve not only our partner institutions but each
other-that's why we are always working to make sure our employees
love their jobs and are invested in their communities. See how
we've been recognized for this dedication to our employees -by
checking out our recent awards . We are seeking a dynamic and
experienced Senior Director of Creative Operations to spearhead the
creative endeavors of the Adult Learner Recruitment's Program
Marketing division. This division is at the forefront of designing
and delivering highly scalable, data-driven marketing solutions
that forge meaningful connections between our +100 college and
university partners and their prospective students. Reporting
directly to the VP of Program Marketing, the Senior Director of
Creative Operations will be a pivotal leader, overseeing the
multimedia design team, content strategy, copy teams, and digital
marketing teams. We seek an exceptional people manager with a
strategic and operational mindset, fueled by a passion for scaling
creative initiatives and cultivating high-performing teams. This
hire may be based in Richmond, VA or Washington, D.C. Primary
Responsibilities: Team Management & People Development:
- Lead and inspire a cross-functional team, fostering
collaboration and scalable innovation.
- Build and lead a high-performing team by mentoring and
developing talent, setting clear expectations, instilling mutual
accountability, and recognizing and rewarding results.
- Manage the Directors of the creative and digital teams,
ensuring effective resource management for top-quality project
delivery within specified scope, time, and budget.
- Work closely with creative professionals to understand their
needs and guide the creative process.
- Provide ongoing feedback, coaching, and support to nurture a
high-performance team. Operational Excellence:
- Develop and implement operational strategies to streamline
creative processes and enhance team efficiency.
- Oversee the execution and measurement of functional goals.
- Establish and utilize data-driven insights to inform decisions
and drive continuous improvement within the creative and digital
teams.
- Ensure teams stay aligned, managing expectations and
troubleshooting as necessary. Cross-Functional Collaboration:
- Collaborate closely with other departments, especially
Operations and Partner Success, aligning creative strategies with
well-defined projects and success metrics.
- Work collaboratively with internal stakeholders, ensuring
seamless integration of creative initiatives across channels.
- Host regular leadership meetings, present at team "In Days,"
and support discussions with key stakeholders and executives as
needed. Basic Qualifications:
- Must possess a minimum of 10+ years' experience encompassing
all of the following:
- Collaborative work across an organization, driving
scalability
- Leadership in a creative or digital marketing environment
- Operational mindset with a focus on scalability and
efficiency.
- Exceptional communication and interpersonal skills.
- Ability to establish trust, build relationships, and influence
people.
- Thrives in a high-volume, fast-paced, dynamic environment,
adapting to changing priorities. Ideal Qualifications:
- Desire to enhance creative processes and workflows for on-time
deliverables.
- Higher Education Enrollment Management/recruitment experience
is a plus.
- Commitment to valuing diversity, practicing inclusive
behaviors, and contributing to an equitable working and continual
learning environment in support of EAB's DE&I Promise If you've
reached this section of the job description and are unsure of
whether to apply, please do! At EAB, we welcome diversity of
background and experience. We would encourage you to submit an
application if this is a role you would be passionate about doing
every day. Compensation: The anticipated starting salary (base)
range for this role is $123,000 - $142,000 per year. Actual salary
varies due to factors that may include but not be limited to
relevant experience, skills, and location. At EAB, it is not
typical for an individual to be hired at or near the top of the
starting salary range for their role. This hire will additionally
be eligible for discretionary bonus or incentive compensation.
Variable compensation may depend on various factors, such as
individual and organizational performance. Consistent with our
belief that our employees are our most valuable resource, EAB
offers a competitive and inclusive benefits package.
- Medical, dental, and vision insurance plans; dependents and
domestic partners eligible
- 20+ days of PTO annually, in addition to paid firm and floating
holidays
- Daytime leave policy for community service and flextime for
fitness activities (up to 10 hours per month each)
- 401(k) retirement savings plan with annual discretionary
company matching contribution
- Health savings account, healthcare and dependent care flexible
spending account, and pre-tax commuter plans
- Employee assistance program with counseling services and
resources available to all employees and immediate family
- Wellness programs including gym discounts, incentives to
promote healthy living, and family access to the leading app for
sleep, meditation, and relaxation -
- Fertility treatment coverage and adoption or surrogacy
assistance
- Paid parental leave with phase back to work program for
birthing and non-birthing parents
- Access to milk shipping service to support nursing employees
during business travel
- Discounted pet health insurance coverage for dog and cat family
members
- Company-provided life, AD&D, and disability insurance
- Financial wellness resources and membership in a robust
employee discount program
- Access to employee resource groups, merit-based advancement,
and dynamic professional growth opportunities This opening is not
eligible for visa sponsorship at this time; EAB will thus consider
candidates who possess U.S. work authorization that does not
require employment-based visa sponsorship now or in the future. At
EAB, we believe that to fulfill our mission to "make education
smarter and our communities stronger" we need team members who
bring a diversity of perspectives to the table and are committed to
fostering a workplace where each team member is valued, respected
and heard. To that end, EAB is an Equal Opportunity Employer, and
we make employment decisions on the basis of qualifications, merit
and business need. We don't discriminate on the basis of race,
religion, color, sex, gender identity or expression, sexual
orientation, age, non-disqualifying physical or mental disability,
national origin, veteran status or any other basis covered by
appropriate law.
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Keywords: EAB (Education Advisory Board), Chantilly , Senior Director, Creative Operations, Accounting, Auditing , Washington, Virginia
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