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Technical Writer

Company: Koniag Government Services
Location: Chantilly
Posted on: January 20, 2023

Job Description:

Eagle Harbor Solutions, a Koniag Government Services company, is seeking a Technical Writer to join a development team supporting both established projects and building applications from the ground up. The ideal candidate is an experienced leader and team player that is passionate about technology and committed to lifelong learning, possessing the ability to apply their technical knowledge, skills, and experience to solve complex/real-world problems. Ability to obtain a Public Trust Clearance to support EHS and our government customer. This position is Remote.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Essential Functions, Responsibilities & Duties may include, but are not limited to:

  • Produce high-quality technical documents for a server administrator audience, including deployment requirements, user manuals, installation guides, issue papers, and other documents to support the development of custom enterprise software. Must have experience not only re-writing documentation written by others but also experience writing (for example) installation guides by actually performing the installation.
  • Assist development teams to produce documentation for a software developer audience in association with the agency Software Development Life Cycle (SDLC), including system requirements, software design specifications, technical specifications, "best practice" guidelines for application developers, and documents (that include code) that show developers how to enable user-facing applications to communicate with non-user-facing components.
  • Contribute to documents for a high-level business decision-maker audience, including (but not limited to) comprehensive and executive-level technical summaries, and justification-of-purchase requests.
  • Principal responsibilities will include but are not limited to:
  • Write technical documentation required to support development efforts;
  • Editing documentation to ensure accuracy, completeness, and consistency, to improve structure, and to ensure professional editorial standards are met;
  • Attending meetings and/or interviewing subject matter experts engaged in software development projects to acquire and synthesize information to develop technical documents required;
  • Establish and adhere to standards for various technical documents;
  • Write supporting end-user documentation (help documentation, quick guides, etc.).
    Education and Experience:
    • Bachelor's Degree or equivalent experience (a degree in Computer Science desirable)
    • Minimum of 5 years' experience in technical writing
    • Candidates without a college degree will be considered, but must have at least 10+ years of relevant technical writing experience
      Required Skills and Competencies:
      • The successful candidate will have experience in the following:
      • A proven track record of producing high-quality, complex, technically accurate documentation about rapidly changing technology.
      • Experience documenting enterprise level desktop solutions/applications
      • Demonstrated ability to quickly come up-to-speed in new technical domains.
      • Strong data gathering and analysis skills, including ability to interpret and take actions on ambiguous/complex areas and business-related data to assist subject matter experts.
      • Strong Microsoft Office Professional skills including Word, Visio, and PowerPoint
      • Strong Madcap Flare experience 2+ years desired
      • Knowledge of style sheets and Flare features
      • Understanding of the build interface between Flare and GIT
      • Experience using Jira or other agile team tools
      • Excellent verbal and written communication skills
      • Facility with remote work tools, such as Teams and other collaboration tools
      • Strong interpersonal skills
      • Must be able to work independently and also collaborate with multiple teams
      • Exhibit willingness to share ownership of work and value transparency
      • Able to handle high volume workload in a fast-paced environment
      • Excellent follow through and accuracy skills
        Desired Skills:
        • Some HTML 5 knowledge
        • A proven track record of proactively identifying and solving problems
        • Familiarity with IT-related artifacts, such as architecture diagrams, use cases, activity diagrams, etc.
        • Self-driven and independently committed
        • Ability to work independently and in a team environment
        • Knowledge of Agile development methodologies such as Scrum, Kanban, etc.
          Working Environment & Conditions
          This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress. The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

          Our Equal Employment Opportunity Policy
          The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.

          The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodations.

          Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com
          EOE Minorities/Female/Protected Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

Keywords: Koniag Government Services, Chantilly , Technical Writer, Engineering , Chantilly, Virginia

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