Senior Quality Expert and Occupational Safety Manager

Company: Airbus Americas Customer Services, Inc.
Location: Herndon
Posted on: December 1, 2025

Job Description:

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at - Notice: Know Your Rights: Workplace Discrimination is Illegal - Notice: Pay Transparency Nondiscrimination (English) - Aviso: Transparencia en el Pago No Discriminacio n (Spanish) Job Description: Airbus Commercial is looking for an Senior Quality Expert and Occupational Safety Manager to join our team in Herndon, VA. Airbus requires regulatory and safety expertise in order to establish the competence & authority enabling it to ensure Airbus processes comply with regulatory and safety requirements of the Aviation Authorities (including NAA s) in order to support our Operators. The Senior Quality Expert and Occupational Safety role at Airbus will provide guidance and is consulted on the implementation of and compliance with these rules to support our operators. Your Working Environment: The Washington, D.C. metro area is home to multiple Airbus offices: In our nation s capital you will find the Airbus Experience Center, a collection of interactive, multimedia exhibitions highlighting the extensive role the company plays in the aviation, aerospace and defense industries in the U.S. and around the world. The D.C. area is also home to our regional corporate headquarters - located adjacent to Washington Dulles International Airport (IAD) - it makes flying in a breeze! How We Care for You: - Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan ( ESOP ) - Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program. - Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan ( EAP ) and other supplemental benefit coverages. - Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000 e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility. Your Challenges: Primary Responsibilities: Rule Making & Regulation Monitoring: 40% - Track rulemaking and regulatory changes of US Govt. agencies (e.g. DoT, FAA, FCC, CDC, etc.) to determine the impact on Airbus Americas customer operations and satisfaction. - Disseminate knowledge internally and support stakeholders for implementation of new rules. - Guide / suggest solutions to support our business in the application of requirements - Review and prepare quality requirements related to relevant regulations for Airbus America Customer Service activities. - Participation in the preparation of risk assessments and risk / opportunities management in the bid phase - Publish regular customer communication about upcoming mandates visible to Airbus Safety Management System Officer (SMS): 30% - Act as a focal point and Safety & Risk Management (SOW) relay for SMS activities for the North American Customer Service region - Consolidate the regional SMS picture (mainly based on North America SMS function inputs - Participate to the ISOEG regional meeting (under Operational Safety Enhancement leadership) - Work in close cooperation with the Customer Service Safety & Risk Management team Major Repairs 14 CFR Part 145 Organization Quality Manager: 15% - Support the Major Repairs organization as the regional quality expert - Maintain and recommend revisions for the A45.7 FAA repair station manual for Airbus - Assist and oversee internal audits for the organization in the region - Act as the primary point of contact for FAA and EASA inspectors during surveillance audits and inspections - Manage and maintain compliance to 14 CFR Part 120 (Drug and Alcohol program) Occupational Safety : 10% - Maintaining and driving Airbus America Customer Service (AAS) Occupational Safety Network. - Ensuring that all Occupational Safety events are captured and corresponding mitigation actions are taken and followed-up on a regular basis at AAS level. - Ensuring that the FISH tool is used as the basis for reporting and regularly updated within AAS - Promoting Occupational Safety via regular communications and training for AAS people in order to reach associated Safety objectives. - Organizing Occupational Safety reviews at least quarterly. - Ensure consistency between Occupational Safety objectives defined at Customer Services level and local safety objectives - Assume responsibility for the drug and alcohol program for the Major Repairs and Working Party team (Part 145 organization) for topics within the region Additional Responsibilities: 5% Other duties as assigned: Your Boarding Pass: - Bachelor of Science in Engineering, Manufacturing, Industrial engineering , other related discipline or equivalent experience Preferred - 10 years of related industry experience - In depth knowledge of US Govt. agencies with a focus on FAA regulations (e.g. DoT, FAA, FCC, CDC, etc.) - Cross-disciplinary knowledge in aircraft/parts manufacture/delivery, repairs maintenance activities and associated compliance. - Quality and regulatory function experience Preferred - In depth knowledge of SMS regulations, as defined by EASA & NAA s derived from ICAO Annex 19 - Safety Management. - Extensive knowledge of Aircraft Operations, Systems and Maintenance Practices - Project management Physical Requirements: • Onsite : In accordance with current Airbus policy, onsite with the option of 2 days remote. • Vision: able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings. • Hearing: able to participate in conversations in person and via teleconference or phone and to hear sounds including safety warnings or alarms. • Speaking: able to speak in conversations and meetings, deliver information and participate in communications. • Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): • Lifting & Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs. • Pushing / Pulling: able to push and pull small office furniture and some equipment and tools. • Sitting: able to sit for long periods of time in meetings, working on a computer. • Travel: able to travel independently and at short notice. Take your career to a new level and apply online now! A full job description will be provided to candidates who progress to the interview stage or any candidate upon request. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth. Company: Airbus Americas Customer Services, Inc. Employment Type: US - Direct Hire Experience Level: Professional Remote Type: Flexible Job Family: Strategy & Policy Job Posting End Date: 12.01.2025 Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus click apply for full job details

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