Operational Manager
Company: Sky Solutions LLC
Location: Chantilly
Posted on: May 15, 2020
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Job Description:
SUMMARY Sky Solutions is a technology staffingconsulting firm
with over 10 years of experience in helping our clients with their
needs on different technologies. Currently, we have a position for
a Lead Operational Manager with one of our clients. Title
Operations Manager Location ArlingtonChantilly, VA Long term
contract The Operations Manager will be responsible for all
operations of ECAPE, including but not limited to Hosting,
Security, System Operations, Help Desk and Support. The Operations
Manager shall be responsible to monitor, report add address issues
with system performance and continuous availability to ensure the
system meets the required Service Levels per the SLA. The
Operations Manager shall be responsible for all ECAPE Environments,
such as Production, Training, User Acceptance Testing, and any
other client facing environments and all their interfaces.
Additionally, the Operations Manager shall be responsible for the
performance and availability of any other tools used to manage the
project, such as Help Desk ticketing system, Backlog and Defect
management system(s) and performance monitoring tools. The
Operation Manager shall have at least 3 years of experience
managing operations of similar systems using MicroPact's
entellitrak platform. ADDITIONAL INFORMATION Sky Solutions is a
strategic consulting, staffing and technology services company
headquartered in the Washington D.C. Metro Area. We deploy the
optimal resources, expertise and technologies to help organizations
improve their business performance. Sky Solutions is committed to
creating innovative, flexible solutions for government and
commercial clients. As a Small Disadvantaged Business (SDB) with
Woman and Minority Owned certifications, we provide key staff to
employers to meet their business-critical needs while promoting
diversity and equal opportunity in employment
Keywords: Sky Solutions LLC, Chantilly , Operational Manager, Executive , Chantilly, Virginia
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