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Operational Manager

Company: Sky Solutions LLC
Location: Chantilly
Posted on: May 15, 2020

Job Description:

SUMMARY Sky Solutions is a technology staffingconsulting firm with over 10 years of experience in helping our clients with their needs on different technologies. Currently, we have a position for a Lead Operational Manager with one of our clients. Title Operations Manager Location ArlingtonChantilly, VA Long term contract The Operations Manager will be responsible for all operations of ECAPE, including but not limited to Hosting, Security, System Operations, Help Desk and Support. The Operations Manager shall be responsible to monitor, report add address issues with system performance and continuous availability to ensure the system meets the required Service Levels per the SLA. The Operations Manager shall be responsible for all ECAPE Environments, such as Production, Training, User Acceptance Testing, and any other client facing environments and all their interfaces. Additionally, the Operations Manager shall be responsible for the performance and availability of any other tools used to manage the project, such as Help Desk ticketing system, Backlog and Defect management system(s) and performance monitoring tools. The Operation Manager shall have at least 3 years of experience managing operations of similar systems using MicroPact's entellitrak platform. ADDITIONAL INFORMATION Sky Solutions is a strategic consulting, staffing and technology services company headquartered in the Washington D.C. Metro Area. We deploy the optimal resources, expertise and technologies to help organizations improve their business performance. Sky Solutions is committed to creating innovative, flexible solutions for government and commercial clients. As a Small Disadvantaged Business (SDB) with Woman and Minority Owned certifications, we provide key staff to employers to meet their business-critical needs while promoting diversity and equal opportunity in employment

Keywords: Sky Solutions LLC, Chantilly , Operational Manager, Executive , Chantilly, Virginia

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