Community Manager (Portfolio Manager)
Company: Associa
Location: Chantilly
Posted on: May 24, 2023
|
|
Job Description:
With more than 225 branch offices across North America, Associa
is building the future of community for nearly five million
residents worldwide. Our 11,000+ team members lead the industry
with unrivaled education, expertise, and trailblazing innovation.
For more than 43 years, Associa has brought positive impact and
meaningful value to communities. To learn more, visit .Job
DescriptionA Community Manager (Portfolio Community Manager) is
responsible for providing the overall supervision of assigned
community association(s). The Community Manager interacts with
internal and external customers including homeowners, vendors,
board members and committee members, as well as staff at the
Associa Client Shared Service Center (CSSC) and within the branch
office. Job Duties and ResponsibilitiesDuties may include but are
not limited to:Supervise the operation and administration of the
Association in accordance with management agreement and the
Association's policies and procedures.Acts as or oversee the
primary liaison with the Association Board of Directors and
homeowners as needed.Perform/Direct administrative and management
duties as requested by the Board of Directors and in accordance
with the management agreement.Ensure Associa community management
tools are being effectively developed and utilized such as annual
calendar, action item list, resolution worksheets, timed agendas,
RFP matrixes, committee charters, procurement procedures, FY
operating budget, etc.Review monthly financial reports and ensure
management summary is submitted to the association Board of
Directors.Provide and/or oversee recommendations to the Association
Board of Directors and committees regarding major capital
expenditures as required to maintain the desired community
appearance and operation.Monitor corporate and client delinquency
rates and collections process for account portfolio.Attend Board
meetings per the management agreement and community events as
needed.Prepare Board packages according to established time
frames.Ensure Board of Directors is aware of legal actions
involving the Association.Maintain unit and contract files relating
to the operations of the Association.Assist Board of Directors/ARB
with architectural review process and/or routine inspections as
necessaryResponsible for maintenance of C3 data base, including
updating resident information.Responsible for routine and special
project vendor management including procurement as well as
performance evaluation as contracted.Responsible for oversight of
Associa staff as contract provides.Coordinate and/or oversee
inspection of building facilities and/or common area and arrange
appropriate follow up actions as required.Oversee the AP process in
accordance with Associa home office processes and procedures.While
the list above is an extensive list of job responsibilities, it is
expected that the individual in this position is hands on and
flexible in performing, assisting, and/or supervising any necessary
task that is requested by our client and/or Associa.Other duties as
assigned.RequirementsKnowledge of Microsoft Office products (Word,
Excel, Outlook, etc.) at a proficient level.Knowledge of
communities/property/real estate and homeowners
associations.Knowledge of the role of the association board, the
Community Association Manager, and how those roles interface with
the requests of homeowners.Knowledge of typical business
correspondence (grammar, structure, punctuation, spelling, etc.) at
a proficient level.Knowledge of conflict resolution techniques at a
proficient level.Professional communication skills (phone,
interpersonal, written, verbal, etc.).Professional customer service
skills.Self-motivated, proactive, detail oriented and a team
player.Time management and time critical prioritization
skills.Associates Degree PreferredBachelor's Degree PreferredCMCA
preferredWe are an equal opportunity employer and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity
or expression, pregnancy, age, national origin, disability status,
genetic information, protected veteran status, or any other
characteristic protected by law.
Keywords: Associa, Chantilly , Community Manager (Portfolio Manager), Executive , Chantilly, Virginia
Click
here to apply!
|