Traffic Management Center (TMC) Project Manager

Company: Serco
Location: Herndon
Posted on: September 10, 2023

Job Description:

**Position Description** Join Serco as a Traffic Management Center (TMC) Project Manager! ****Serco Inc. is using this posting for the purpose of building a talent pipeline of qualified candidates for future anticipated growth. This position is not a funded/active opening. Should the position become funded/active, qualified candidates will be invited to re-apply to the updated posting.**** Serco is growing our team and looking for an experienced candidate who has extensive knowledge of TMC Operations to lead a future project team. You will lead a team that works closely with state employees, local law enforcement and other first responders daily. As the Project Manager you will provide firsthand knowledge of project management and TMC operations best practices throughout the duration of the project to ensure success. **As a TMC Project Manager, you can expect to:** + Be responsible for managing a project and related task orders for customer with annual revenue ranging from $3 - $10M. + Be responsible for the overall operation of the service in accordance with the contract requirements. + Have budgetary responsibilities. + Conduct cost management through continual cost control and review. + Provide expertise to customer to ensure resolution of issues. + Manage a team of 15 or more employees. + Audit and evaluate training and performance. + Be responsible for developing and reporting on Standard Operating Procedures, SLAs, and contract deliverables. + Develop and foster long-term relationships with TIM partner agencies. + Recommend upgrades and enhancements to ITS hardware and software to further TMC goals. **Qualifications** **To be successful in this role, you will have:** + Five years experience in project management. + Five years experience in traffic management center operations management or similar practices. + Proficiency managing projects to a project management plan; including the areas of scope, scheduling, cost, risk, quality, stakeholder and resource management and communications. + The knowledge and skills to lead a successful team and make sound decisions while working in a high-paced and high-pressure environment. + The ability to address conduct and performance issues. + Excellent oral and written communication skills. + Experience managing performance against Service Level Agreements (SLA), Key Performance Indicators (KPIs), and similar performance-based metrics in a TMC or like environment. If you are interested in supporting this mission and making the roadways safer for the travelling public, submit your application now for consideration. In compliance with Colorado's Equal Pay for Equal Work Act, the salary range for this role is $87,500 to $175,000 however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills. ****Serco Inc. is using this posting for the purpose of building a talent pipeline of qualified candidates for future anticipated growth. This position is not a funded/active opening. Should the position become funded/active, qualified candidates will be invited to re-apply to the updated posting.**** **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Sercos 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see ourApplicant Privacy Policy and Notice (https://www.serco.com/na/privacy-policy) . Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Click here to apply now **New to Serco?** Join our Talent Community! (https://talent.serco-na.com/talentcommunity/signup) **ID** _58562_ **Recruiting Location : Location** _US-VA-Herndon_ **Category** _Other_ **Position Type** _Full-Time_ **Security Clearance** _None_ **Telework** _Yes - May Consider Occasional/Part Time Teleworking for this position_

Keywords: Serco, Chantilly , Traffic Management Center (TMC) Project Manager, Executive , Herndon, Virginia