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Product Manager, Big Data

Company: Genesys Telecommunications
Location: Chantilly
Posted on: July 15, 2019

Job Description:

Product Manager, Big Data ******LI Job Summary: The Data and Analytics Product Management team is looking for a motivated person to join the team responsible drive Data strategy for cloud and premise offerings targeting mid-market and enterprise customers. This person will work closely with development teams, representing both the customer and analytics offer strategy. Analytics platform includes data ingestion, storage and processing tools along with various real-time and historical analytics built on top of it. Responsibilities: Define product strategy for Genesys Big Data product portfolio including Ingestion, Transformation, Storage and Availability. Define Minimum Viable product, functional requirements, Release plans and Roadmap in collaboration with business and technology stakeholders. Is responsible for the entire Product Lifecycle from concept to delivery - collaborating with Marketing, Finance, Sales, Legal, Program Management, UX, Engineering, DevOps and Support. Ability to prioritize based on customer need, risk impact and strategic demands. Be the champion and ambassador of the product both internally and externally. Work closely with the customers to ensure their success, working closely with account team. Understand the technical requirements of our customers and work closely with the internal development teams to guide the direction of our product offerings for developers. Prepare and give business reviews to the senior management team regarding progress and roadblocks to delivering new services and features. Translate business objectives into execution strategy (tactical and strategic through input into the Long Range Plan (LRP), V2MOMs, etc.), lead and successfully execute the strategy through strong collaboration and agile leadership. Work with multiple delivery teams to take ownership and accountability of technical project planning and delivery for programs. Provide go to leadership, transparency and visibility to the entire Technology & Products organization. Experience/Skills Required: Minimum BS degree in Computer Science or related field; MBA preferred. 5+ years enterprise level software product management with experience in product design, user experience, and new product development. Prior experience and background in AWS technologies and Monitoring/Streaming products a must. Self starter, entrepreneurial, strategic planner with proven ability to drive projects and strong analytical skills. Ability to handle multiple competing priorities in a fast-paced environment. Ability to establish credibility and rapport with senior executives and technical and non-technical team members alike. Excellent oral and written communication skills Some travel within United States and outside the country may be required. About Us: Genesys powers more than 25 billion of the world's best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry's #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via ***************, Twitter, Facebook, YouTube, LinkedIn, and the Genesys blog. Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. US-Virginia Product PROD MGMT - PRODUCT MANAGEMENT Full-time Employee

Keywords: Genesys Telecommunications, Chantilly , Product Manager, Big Data, Executive , Chantilly, Virginia

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