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Customer Service Associate

Company: Staffmark
Location: Chantilly
Posted on: April 30, 2021

Job Description:

Staffmark has immediate long term opportunities for Customer Service Associates in Chantilly VA The customer service associate will provide effective customer service and technical support by establishing a working relationship with customers through communication via email, chat, telephone or in person with customers or company employees. The Customer Service Associate will assist with placing orders for customers, schedule photo shoots, 3D scans, aerial shoots and video.-- --The Customer Service Associate will assist in maintaining and monitoring personal data for customers, assist with any technical issues customers may have, troubleshoot and resolve any issues.-- The Customer Service Associate utilizes various software, word processing and spreadsheet applications.-- They will generate correspondence to secure additional customer information to resolve customer disputes.-- The Customer Service Associate will answer sales calls, chats, etc. and serve as a liaison with visual media, production and shipping personnel.-- They will also need the ability to sell and upgrade products and services.-- Competencies: -Customer/Client Focus. -Communication Proficiency. -Organizational Skills. -Problem Solving/Analysis. -Technical Capacity. This is a full-time position, and hours of work and days are Friday through Tuesday 9:00 AM to 5:30 PM unless otherwise agreed upon different hours. Occasional evening and weekend work may be required as job duties demand. Required Education and Experience 6 months to 1 year of related experience and/or training, or equivalent combination of education and experience. About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

Keywords: Staffmark, Chantilly , Customer Service Associate, Hospitality & Tourism , Chantilly, Virginia

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