Hotel Front Desk Receptionist
Company: DoubleTree by Hilton Harrisonburg
Location: Harrisonburg
Posted on: February 21, 2026
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Job Description:
Job Description Job Description We’re looking for a positive and
professional hotel front desk agent to deliver an exceptional
experience to every guest at our hotel. You’ll welcome guests,
manage their information, distribute their keys and room
assignments, and answer any general inquiries to ensure they have
an excellent stay with us. The ideal candidate has brilliant
communication skills, a strong work ethic, and a commitment to
guest satisfaction. If this sounds like you, apply today!
Compensation: $14 hourly Responsibilities: Perform regular
bookkeeping duties: make sure hotel guest information is current
and correct Answer incoming calls and questions about guests’ needs
in-person and online regarding room bookings, room rates,
amenities, available rooms, rewards programs, and special requests
Welcome, register, check-in, and check out guests staying at the
hotel, provide keys and room numbers, and record credit card
information Mitigate customer complaints as needed Connect with the
housekeeping department to ensure guest accommodations are ready
Qualifications: Exhibits working knowledge of Microsoft Office and
reservation management systems Excellent time management skills,
organizational skills, customer service skills, and interpersonal
skills At least one year of hospitality industry experience as a
hotel front desk agent or similar position preferred Comfortable
taking telephone calls and mitigating stressful situations Must
have graduated high school, received a GED or equivalent About
Company The DoubleTree by Hilton Harrisonburg is a full-service
hotel and a well-established market leader in the area. We offer
room for growth and development, as well as an inclusive working
environment. Our mission is to provide both guests and associates
with an outstanding experience.
Keywords: DoubleTree by Hilton Harrisonburg, Chantilly , Hotel Front Desk Receptionist, Hospitality & Tourism , Harrisonburg, Virginia
