ChantillyRecruiter Since 2001
the smart solution for Chantilly jobs

Watch Administrator/Trainer - TS/SCI with Poly with Security Clearance

Company: Leidos
Location: Chantilly
Posted on: November 10, 2019

Job Description:

Description Job Description: The successful candidate will work in a collaborative team-focused environment as a Trainer/Engineer performing day-to-day oversight of a Tier 1 Watch in conjunction with the Incident Manager. Work will include supporting a telephone and trouble ticket oriented "Service Desk" in support of a customer's mission oriented IT infrastructure. The trainer works across multiple organizations to ensure when new networks and/or applications are deployed in Production the watch is trained to handle all incidents that may arise. Candidate would oversee 16 Watch Administrators (that span two 12hr shifts and two pods) to ensure the following: * Ensure tickets in the queue are completed in a timely manner and correctly
* Ensure user groups are up to date and/or track down incoming approvers once the old approver departs
* Create/Update (Clarify) SOPs with existing (updated/new information provided by Tier 2
* Conduct remedial training with watch personnel as needed
* Schedule Tier 2 training sessions for the watch
* On-boarding personnel (Accounts/Accesses/Training)
* Maintain/Update & conduct certification testing Required * Education: BS Degree in Computer Science, or Information Technology Management, with 8 - 12 years of experience. Additional experience in lieu of degree.
* This position requires a dynamic, innovative, self-starting problem solver. The candidate selected for this position will be someone who has the aptitude and enjoys tackling challenges which often haven't been solved anywhere else. * Candidate will provide Tier 1 troubleshooting and problem solving using on-the-job experience, documentation (SOPs), knowledge bases, and deployed network and IT management tools.
* Candidate will serve as liaison between the end users / customers and Sr. technical staff if problems are escalated.
* In addition to service desk related work activities, the candidate may be requested to process routine customer work orders (adding routes, adding system accounts, etc.). External Referral Bonus: Eligible Potential for Telework: No Clearance Level Required: Top Secret/SCI with Polygraph Travel: No Scheduled Weekly Hours: 40 Shift: Day Requisition Category: Professional Job Family: Customer Support Leidos Leidos is a Fortune 500? information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit www.Leidos.com . Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here . Securing Your Data Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to . Commitment to Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

Keywords: Leidos, Chantilly , Watch Administrator/Trainer - TS/SCI with Poly with Security Clearance, Human Resources , Chantilly, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Human Resources Jobs


International Payroll and Tax Specialist
Description: Summary:The International Payroll and Tax Specialist will execute payroll processes for our offices around the globe. The position will also act as the main point of contact for both employees and external (more...)
Company: Covington & Burling LLP
Location: Washington
Posted on: 11/20/2019

Dishwasher (Starting wage $15.04/hr) - Falls Church Marriott Fairview Park - (19123253)
Description: Here's To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand (more...)
Company: Marriott International
Location: Falls Church
Posted on: 11/20/2019

Warehouse Workers - Earn up to $15/hr Delivering Food (Reisterstown,MD
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are a great opportunity
Company: Postmates
Location: Reisterstown
Posted on: 11/20/2019


Part Time Delivery Driver up to $15/hr - Sign up Today with Postmates!
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are a great opportunity
Company: Postmates
Location: Fork
Posted on: 11/20/2019

Stretch Service Provider (Great Opportunity for Massage Therapist and Personal Trainers)
Description: Overview:Are you ready to use your bodywork skills and experience in a whole new way to help people feel their best Massage Envy is the leader in accessible massage and skin care and creator of the exclusive (more...)
Company: Massage Envy
Location: Fulton
Posted on: 11/20/2019

Warehouse Workers - Earn up to $15/hr Delivering Food (Rosedale,MD)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are a great opportunity
Company: Postmates
Location: Rosedale
Posted on: 11/20/2019

Payroll Supervisor
Description: ESSENTIAL DUTIES AND RESPONSIBILITIES - Prepares and submits payroll checks using Ultipro both paper and direct deposit and initiates payment each Friday for 52 weeks issuing approximately 1,000 checks (more...)
Company: The Midtown Group
Location: Laurel
Posted on: 11/20/2019

Part Time Delivery Driver up to $15/hr - Sign up Today with Postmates!
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are a great opportunity
Company: Postmates
Location: Essex
Posted on: 11/20/2019

Stretch Service Provider (Great Opportunity for Massage Therapist and Personal Trainers)
Description: Overview:Are you ready to use your bodywork skills and experience in a whole new way to help people feel their best Massage Envy is the leader in accessible massage and skin care and creator of the exclusive (more...)
Company: Massage Envy
Location: Mc Lean
Posted on: 11/20/2019

Stretch Service Provider (Great Opportunity for Massage Therapist and Personal Trainers)
Description: Overview:Are you ready to use your bodywork skills and experience in a whole new way to help people feel their best Massage Envy is the leader in accessible massage and skin care and creator of the exclusive (more...)
Company: Massage Envy
Location: Rockville
Posted on: 11/20/2019

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Chantilly RSS job feeds