Service Manager
Company: BearCom
Location: Chantilly
Posted on: June 24, 2022
Job Description:
Responsibilities
- Direct all phases of technical and service programs from
inception through completion.
- Participate in customer site walks with the sales organization
to determine optimum systems and network design, antenna location,
etc. to satisfy the customer requirements.
- Work directly with Motorola Service team members and directly
with customers and prospects to seek, design, propose and secure
yearly and multi-year service contracts and "man-on-site"
contracts.
- Coordinate recruitment and hiring of technical staff.
- Assign training programs to personnel, deliver personnel
performance assessments, work assignments, salary, and
recognition/disciplinary actions. Assume responsibility for the
cost, scheduling and technical performance of company programs or
subsystems of major programs.
- Participate in the negotiation of customer contract and
contract changes. Qualifications
- 5+ years of experience in technical / service management in the
wireless industry, or similar experience.
- Leadership experience.
- Experience in developing, qualifying, and directing new
business opportunities through customer interface and requirements
gathering process.
- Knowledge of, and experience with a network of vendor
resources.
- Management of Sales Engineers and complex project
implementations.
- Must have a valid driver's license and proof of insurance.
- Drug screenings and background checks are part of the hiring
process, which may include a Motor Vehicle Record check. BearCom
offers competitive compensation to all of its employees as well as
comprehensive benefits which include: Medical, Dental, Vision,
401k, Paid-Time-Off, Holiday pay and much more.BearCom is proud to
be an equal opportunity workplace free from discrimination and
harassment. We seek to recruit and retain the most talented people
from a diverse candidate pool and all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, national origin, disability status, protected
veteran status or any other disability protected by law. All
employment is decided based upon qualifications, merit and business
need .
Keywords: BearCom, Chantilly , Service Manager, IT / Software / Systems , Chantilly, Virginia
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