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Service Engineering Technical Director

Company: ManTech
Location: Chantilly
Posted on: July 29, 2022

Job Description:

Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you'll help protect our national security while working on innovative projects that offer opportunities for advancement.ManTech is seeking a motivated, career and customer-oriented Service Engineering Technical Director to provide unparalleled support to our customer and develop an exciting and rewarding career within ManTech, in the Chantilly, VA area. As the Service Engineer Technical Director, lead a team of Service Engineers and developers in support of an enterprise level secure information system. Work with a diverse set of Government and contractor leadership and technical personnel to achieve the Government's objectives in support of their national security mission. Responsibilities include, but are not limited to:Leads the design, plan, and integration of Code First technical solutions with modern deployment techniquesDevelop automation scripts for efficient deployment and operations of technical solutionsEvaluates and reports on technologies to enhance Enterprise IT capabilitiesProvides IT Systems Engineering support on a wide range of technologies, including: Microsoft Exchange, Microsoft SharePoint, Oracle databases, Microsoft SQL Server, Altiris, Microsoft Office, Internet Explorer, Adobe Acrobat, HBSS, Splunk, customer line-of-business applications, VMware vCenter, Horizon View, VMware NSX, HPAC Secure Printing, HP Blade Servers, HP SANs, Certificate Services, DHCP, DNS, Active Directory, Group Policies and Microsoft Windows Operating SystemsDesigns and deploy enterprise level disaster recovery solutionsDesigns and deploys enterprise class SAN deployments and backup infrastructures, including Data-at-Rest encryptionDesigns and deploys new applications and services to the infrastructureImplements Code First solutions using Infrastructure as Code to describe and to document solutionsProvides systems integration using automated integrating technologies including system deployment leveraging a CI/CD pipelineDevelops automated tests using provided testing frameworkAssists Service Operations teams to diagnose and resolve the toughest performance, security, and/or technical challenges related to desktop support and deploymentsDevelops client install packages for across-the-wire system deployments and system upgradesPerforms requirements analysis, design, and integration for complex software application environments and collaboration infrastructuresProvides direction and guidance to less experienced systems engineersParticipates in technology evaluation and reengineering teams to support strategy-definition and continuous process improvement activitiesParticipates in the design, implementation and management of workload automation initiativesAdheres to firm Change Management, Problem Management policies and familiarity with ITIL or other formalized IT operations foundations
Basic Qualifications:Bachelors degree in a technical field or equivalent work experienceDoD 8570 IAT Level III certification requiredDoD 8570 computing environment certification within 6 months of hireMinimum 5 years leading project systems engineers to deliver new and upgrade existing servicesExperience with Microsoft operating systems and software, VMware technology suite and LinuxExperience developing work breakdowns, schedules and engineering plansExperience with VMware datacenter solutions for enclaves, multitenancy, high availability and disaster recoveryExperience with DevOps, automation and scriptingExperience with RMF and DODAF 2.0 documentation standards and Change Management processProfessional level MS, Linux, VMware or cloud certificationsHighly skilled with scripting languagesITIL v4 Foundations certificationAbility to meet Service Engineering metricsAbility to work with minimal supervision
Preferred Qualifications:Computer Science or equivalent Bachelor's degreeAbility to exceed Service Engineering metrics
Security Clearance Requirements: US Citizenship required, and active Top Secret adjudicated within the last 6 yearsMust be able to obtain and maintain Counterintelligence (CI) Polygraph after starting position.
Physical Requirements: Must be able to remain in a stationary position up to 75% of the timeMust be able to move about inside the office and datacenter to access IT equipmentThe person in this position frequently communicates with co-workers, management, and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situationsMust be able to observe and detect employee deviations from established procedures/policy


ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTechs Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTechs utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access as a result of your disability. To request an accommodation please click careers@mantech.com and provide your name and contact information.

Keywords: ManTech, Chantilly , Service Engineering Technical Director, IT / Software / Systems , Chantilly, Virginia

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