Network Administrator
Company: Ryde Technologies, LLC
Location: Chantilly
Posted on: August 1, 2022
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Job Description:
Position Overview:We are looking for a Network Administrator to
join our team on a new effort supporting our Federal Government
Client in Chantilly, VA. The ideal candidate will be responsible
for providing continuous pro-active monitoring and management of
the unclassified, classified, and WAN Transport networks. An 8-hour
work shift spanning the business operations hours of 11:30pm to
8:00am, Sunday - Thursday. Primary duties of this position
include:Monitoring, maintenance and advanced support of voice,
data, and/or video communications networks across the
Enterprise.Providing 1st level resolution and customer support to
all customer managed networks.Using customer outage tracking
software, accurately document all critical network and/or VTC
outages.Providing full lifecycle support for Customer Data; Video
and Voice communications services in CONUS and OCONUS locations;
including the installation; testing; operation; maintenance; and
management of designated network communications systems and
associated equipment for FBI managed infrastructures for all levels
of security classification in accordance with applicable NSA
regulations.The main tools utilized for this position at the NOC
include: HPNA, HP NNMi, Putty, SharePoint, GEM, WhatsUpGold, Cisco
IOS, and various network monitoring and analysis tools as
required.This position requires the following competencies:
CommunicationCustomer ServiceOrganizing and PlanningProblem
Solving/JudgmentPosition Requirements: Active Top Secret Clearance,
with the ability to obtain SCIPerform work onsite at the customer
location in Chantilly, VA.Telework is not permittedRequired
Qualifications: Basic network troubleshooting techniques and
experience.Ensure compliance with network security policies and
procedures.Assist in the development of the policies and procedures
as they pertain to the network environment.Proactively manage the
Enterprise Network for resource availability.Create and report all
outage notifications and network related issues according to
standard operating procedures.Knowledge of both LAN and WAN
troubleshooting.GEM experience for monitoring and configuration of
crypto equipment.Basic knowledge of CISCO routers and switches
along with VTC network hardware and software tools listed
above.Basic knowledge of operating systems and applications as they
pertain to the network environment.Participate in engineering
projects or upgrades as tasked by management.Process RMA's for
CISCO and other equipment as required.Provide After Action Reports
(AARs) for Problem Management resolution.Provides
system/equipment/specialized training and technical guidance to
lower tier employees.Monitor network router/switch status, respond
to network alarms, and respond to associated problems routed by the
Customer Support staff.If remote access to network devices cannot
be managed, provide telephone support to the local Field Office ITS
support staffResolve or escalate tickets received from the Service
DeskRemotely access routers, switches, Taclanes, and other
equipment to provide supportManage connection outages, bandwidth
utilization and peaksCreate network reports using Riverbed to show
problem trendsPreferred Additional Skills and Qualifications: CCENT
or equivalent certification a plus2+ years' experience providing
similar support is desiredEEO Compliance:Ryde Technologies is an
Equal Employment Opportunity/Affirmative Action Employer. All
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, sexual
orientation, gender identity, national origin, disability,
protected veteran status, or any other characteristic protected by
law. Ryde Technologies will consider qualified applicants with
criminal histories in a manner consistent with the requirements of
applicable law.
Keywords: Ryde Technologies, LLC, Chantilly , Network Administrator, IT / Software / Systems , Chantilly, Virginia
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