Conversational AI Developer
Company: Sky Solutions
Location: Chantilly
Posted on: January 25, 2023
Job Description:
Conversational AI Developer
Remote
- Design high impact conversational experiences for Service Desk
customers that span devices, channels, and modalities
- Create design deliverables, including bot personas, sample
dialogs, and conversation flow diagrams
- Identify new conversational patterns and maintain documentation
for future application
- Draft content for conversational experiences and collaborate
closely with content strategists to match brand and product
standards
- Understand and be able to design in tandem with the
capabilities of Natural Language Understanding and AI for optimal
recognition
- Coordinate with user experience researchers to perform
impactful research efforts across design phases, and translate
insights into actionable recommendations and designs
- Collaborate with developers and tech partners to ensure designs
are correctly translated into build
Qualifications
- Deep understanding in design thinking methodologies and
practices
- Deep understanding & application of Conversation Design best
practices
- Proficient understanding of AI design & Natural Language
Processing
- Effective time-management and cross-collaboration
skills
- Experience using conversation design tools like BotMock,
BotSociety, or Voiceflow, or experience using virtual assistant
platforms like Kore.AI, or DialogFlow
- Experience using Kore.ai for bot development is
required.
- 4-6 years' experience in Java Script
- 3-5 years diverse experience working in the Conversation
Design, User Experience Design, or Content Strategy
Keywords: Sky Solutions, Chantilly , Conversational AI Developer, IT / Software / Systems , Chantilly, Virginia
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