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Conversational AI Developer

Company: Sky Solutions
Location: Chantilly
Posted on: January 25, 2023

Job Description:

Conversational AI Developer
Remote


  • Design high impact conversational experiences for Service Desk customers that span devices, channels, and modalities
  • Create design deliverables, including bot personas, sample dialogs, and conversation flow diagrams
  • Identify new conversational patterns and maintain documentation for future application
  • Draft content for conversational experiences and collaborate closely with content strategists to match brand and product standards
  • Understand and be able to design in tandem with the capabilities of Natural Language Understanding and AI for optimal recognition
  • Coordinate with user experience researchers to perform impactful research efforts across design phases, and translate insights into actionable recommendations and designs
  • Collaborate with developers and tech partners to ensure designs are correctly translated into build


    Qualifications


    • Deep understanding in design thinking methodologies and practices
    • Deep understanding & application of Conversation Design best practices
    • Proficient understanding of AI design & Natural Language Processing
    • Effective time-management and cross-collaboration skills
    • Experience using conversation design tools like BotMock, BotSociety, or Voiceflow, or experience using virtual assistant platforms like Kore.AI, or DialogFlow
    • Experience using Kore.ai for bot development is required.
    • 4-6 years' experience in Java Script
    • 3-5 years diverse experience working in the Conversation Design, User Experience Design, or Content Strategy

Keywords: Sky Solutions, Chantilly , Conversational AI Developer, IT / Software / Systems , Chantilly, Virginia

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