Systems Administrator
Company: (Resumes) NextRev
Location: Chantilly
Posted on: May 26, 2023
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Job Description:
The Customer's office is responsible for building and operating
a hybrid-cloud mission infrastructure and services, hosting dozens
of COTS, GOTS, and custom applications, as well as a large data
lake. The system has on-premises components deployed at multiple
data centers, as well as use of commercial cloud resources. The
Customer requires a candidate with a diverse background and strong
organizational skills to facilitate the accreditation and document
systems deployments across the environment. The candidate will work
in a 24 hour, 7 day a week environment providing in-depth Tier 1
and Tier 2 level support and problem resolution for technology
products and applications. Required Skills and Demonstrated
Experience The candidate shall have the following required skills,
certifications and demonstrated experience: - Demonstrated
experience as a technical help desk position supporting various
versions of the Windows platform, internet browsers, and sponsor
developed applications used in a high paced business environment -
Demonstrated experience of multiple desktop programs, configuration
and debugging techniques, such as Check_MK, Splunk dashboards,
ServiceNow, SharePoint, Active Directory and sponsor developed
applications - Demonstrated experience managing multiple
priorities, eliciting information from customer, and gathering and
maintaining information related to incidents - Demonstrated
experience tailoring technical response to all levels of technical
experience - Demonstrated experience maintaining granular level
documentation and preparing for various levels of technical ability
and management - Demonstrated experience with TCP/IP and general
networking issues - Demonstrated experience providing superior
customer service and support - Demonstrated experience resolving
issues efficiently and contributing to the improvement of the
infrastructure - Demonstrated experience troubleshooting technical
issues and applying critical thought to problems Highly Desired
skills and demonstrated experience Other skills and demonstrated
experiences that are highly desired but not mandatory to perform
the work include: - Demonstrated experience developing in
ServiceNow - Demonstrated experience with IBM Tivoli Service
Request Manager or Jira - Demonstrated experience creating and
analyzing data metrics - Demonstrated experience with Tableau -
Demonstrated experience with data mining tools - Demonstrated
experience with Amazon Web Services or Cloud administration -
Demonstrated experience with interpersonal and organization skills
and working both independently and in a team environment -
Demonstrated experience negotiating issues, sound judgment, and
decision-making
Keywords: (Resumes) NextRev, Chantilly , Systems Administrator, IT / Software / Systems , Chantilly, Virginia
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