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System Administrator with Security Clearance

Company: Agensys Corporation
Location: Chantilly
Posted on: July 11, 2018

Job Description:

The Cloud Support Sys admin candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as part of the Live Site work stream and will require an understanding of core Windows Azure components and tools to diagnose issues. The Cloud Support Engineer will perform tasks such as: --- Respond to incident tickets in a 24x7 operational environment to meet SLA objectives --- Troubleshoot system issues using diagnostic tools like netmon, windbg, and custom application tools; Review system logs to identify and mitigate system issues --- Leverage knowledge base to help troubleshoot, identify and resolve system issues; Update knowledge base troubleshooting guides and lessons learned, as required --- Document incident fixes and make recommendations to engineering team for system improvements for consideration in future releases --- Document system issues resulting in system outages and coordinate change through change management processes --- Support collaboration across operations, development teams and external partners; Support ---tiger team--- calls to streamline knowledge sharing and timely resolution of system issues --- Monitor solution performance according to client specification and SLAs, escalate as needed --- 2 years operations experience providing application/infrastructure support --- 1 years performing system administration support (Windows / Linux) Interpersonal, problem solving, organizational, and multi-tasking skills --- Ability to communicate effectively verbally and in writing --- Shift work required --- shifts 8-4:30, 4-12:30, and midnight to 8:30 --- Bachelor of Science in CS, or other technical discipline is preferred --- Experience supporting Azure/AWS cloud environments and tools

Top Secret/SCI

Keywords: Agensys Corporation, Chantilly, System Administrator with Security Clearance, IT / Software / Systems, Chantilly, Virginia

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