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Configuration Management Analyst Technical Specialist

Company: Perspecta
Location: Chantilly
Posted on: December 8, 2018

Job Description:

Overview Every day at Perspecta, we enable hundreds of thousands of people to take on our nation's most important work. We're a company founded on a diverse set of capabilities and skills, bound together by a single promise: we never stop solving our nation's most complex challenges. Our team of engineers, analysts, developers, investigators, integrators and architects work tirelessly to create innovative solutions. We continually push ourselves-to respond, to adapt, to go further. To look ahead to the changing landscape and develop new and innovative ways to serve our customers. Perspecta works with U.S. government customers in defense, intelligence, civilian, health care, and state and local markets. Our high-caliber employees are rewarded in many ways-not only through competitive salaries and benefits packages, but the opportunity to create a meaningful impact in jobs and on projects that matter. Perspecta's talented and robust workforce-14,000 strong-stands ready to welcome you to the team. Let's make an impact together. Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories Responsibilities Establishes and maintains configuration and data management policies and procedures to be utilized by branch personnel and other participating functions to ensure a standard and cost effective approach to the application of configuration and data management requirements. Analyzes changes to product specifications to determine the effect on the end product and determines and prepares documentation necessary for change control. Designs and establishes configuration management documentation. Authorizes the release of drawings, schedules and system configuration changes specified by management and other functional groups through the Request For Change process. Operates configuration management tools to support configuration identification, control, reporting, and auditing. Performs configuration management and release engineering tasks to ensure new configuration management baseline operating parameters are documented, comply with standard configurations, and are logistically sustainable. May develop configuration standards for division use. May train requirement engineers in the use of configuration management tools and the implementation of CM quality standards. May provide guidance to less experienced employees. Works with standard commercial software products used for configuration management (e.g. DOORS, JSMART, ServiceNOW, etc.) Key Responsibilities Include:

  • Provide executive support to the Enterprise Review Board, including scheduling meetings, developing agendas, assistine projet managers who are on the agenda and assisting the Chair
  • Manage and document the configuration baseline and control process for customer application, monitor adherence of CM processes throughout the development life cycle
  • Review configuration change requests and verify, track, and document configuration changes using the Customer provided suite of tools
  • Responsible for maintaining the Customer document baseline, including processing Requests for Change (RFC), library management, folder structure management, and any requests for document audits
  • Train new team memebers in the use of CM tools and the implementation of CM quality standards
  • Responsible to identify areas for process improvement in coordination with the contractor and customer team leads
  • Responsible to identify metrics that help to communicate trends to Senior customer personnel Qualifications Requires 10 to 12 years with BS/BA or 8 to 10 years with MS/MA or 5 to 7 years with PhD. Experienced in managing configuration items (CI) such as artifacts, deliverables, hardware/software baselines, and data. Has performed configuration control throughout the development and deployment lifecycle. Familiar with performing configuration analysis, and operating and maintaining a CM data repository. Skilled in performing configuration audits and documenting results. Serves as the Lead and Subject Matter Expert (SME) for less experienced individuals. Position acts as system administrator, configuration analyst and SME for the ServiceNow tool. This role will interact closely with the Development team to understand customer and stakeholder requirements for key activities, to ensure alignment with initiatives, and drive continuous process improvement.
    • Must have and maintain an active TS/SCI /w Poly security clearance
    • Experience with System Engineering or Systems Integration practices
    • Experience with change management processes (e.g., RFC process, document based CM)
    • Strong analytical skills, critical thinking and ability to develop and recommend solutions for problems/issues
    • Ability to work independently, self-manage, and work within a team environment
    • Good customer teaming skills; ability to collaborate in cross-functional teams
    • Strong interpersonal, problem solving, organizational and multi-tasking skills
    • Responsible and reliable; follow up on actions and the ability to multi task
    • Experience using ITOM and ITSM modules within ServiceNow
    • ServiceNow Integration Experience
    • ServiceNow System Administrator Certification
    • Experience across the System Delivery Life Cycle working to understand Business Requirements, Design Solutions, Build and Test Capabilities, Train Users, and Deploy Solutions Options

      Keywords: Perspecta, Chantilly , Configuration Management Analyst Technical Specialist, IT / Software / Systems , Chantilly, Virginia

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