ChantillyRecruiter
the smart solution for Chantilly jobs

ITIL Service Design Analyst Senior Technical Specialist

Company: Perspecta
Location: Chantilly
Posted on: January 11, 2019

Job Description:

Overview Every day at Perspecta, we enable hundreds of thousands of people to take on our nation's most important work. We're a company founded on a diverse set of capabilities and skills, bound together by a single promise: we never stop solving our nation's most complex challenges. Our team of engineers, analysts, developers, investigators, integrators and architects work tirelessly to create innovative solutions. We continually push ourselves-to respond, to adapt, to go further. To look ahead to the changing landscape and develop new and innovative ways to serve our customers. Perspecta works with U.S. government customers in defense, intelligence, civilian, health care, and state and local markets. Our high-caliber employees are rewarded in many ways-not only through competitive salaries and benefits packages, but the opportunity to create a meaningful impact in jobs and on projects that matter. Perspecta's talented and robust workforce-14,000 strong-stands ready to welcome you to the team. Let's make an impact together. Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories Responsibilities Develop and implement Service Design functions for desktop, compute and storage, security, network and consolidated management services. Produce and maintain a Service Catalog containing accurate information on all operational services and those being prepared to be offered. Provide recommendations for the definition of services and service packages, service package descriptions, interfaces, dependencies, and consistency between the service catalog, portfolio and configuration management. Develop Service Catalog language to emphasize the use services for standardization. Develop well-defined service prices and cost recovery models emphasizing the value of service offerings. Document and coordinate Service Levels Agreements with customers and monitor and produce reports on the service provider's ability to deliver the agreed level of service and specific plans and processes to improve service levels. Analyze service delivery, identify issues with Service Level delivery and provide recommendations to satisfy Service Level Agreements. Develop Service Capacity plans and processes that demonstrate capacity is appropriately matched to current and future needs of the mission and that additional capacity is readily available as required. Provide availability plans and processes that demonstrate agreed upon levels of service availability match or exceed current and future needs of the mission. Provide service continuity plans and processes that demonstrate the required technical and service facilities can be resumed within required, and agreed upon, mission timelines. Recognized expert within the company, who designs, researches and develops highly advanced applications, which may result in new product/business opportunities for the company. Leads efforts to capture new business through technical work and capability briefings. s. Qualifications REQUIRED QUALIFICATIONS 1) Active TS/SCI clearance w/ Poly 2) IT Service Design domain experience in Intelligence Community (IC), Department of Defense (DoD), or Commercial IT programs 3) Minimum of 12 years with BS/BA, Minimum of 10 years with MS/MA, or Minimum of 7 years with Ph.D. related profession experience 4) Ability to relate professionally with customers and colleagues 5) Strong written and verbal communication skills 6) Responsible, reliable and flexible 7) Passion for learning and knowledge transfer DESIRED QUALIFICATIONS 1) Bachelor or Master degrees in Systems Engineering, Computer Science, Engineering or other Information Technology disciplines 2) Information Technology Infrastructure Library (ITIL) Service Management - Foundations and especially Practitioner Certifications 3) Amazon Web Services (AWS) Certifications 4) Exposure to Intelligence Community IT Enterprise (IC ITE) service offerings and service adoption 5) Ability to lead and influence Options

Keywords: Perspecta, Chantilly , ITIL Service Design Analyst Senior Technical Specialist, IT / Software / Systems , Chantilly, Virginia

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other IT / Software / Systems Jobs


Sharepoint Administrator/Front End Developer TS/SCI required (Security Clearance required)
Description: Job Description TS/SCI security clearance with polygraph is required for this position.--Position Overview:Provide second-level and third-level support for all facets of the SharePoint environment, troubleshooting (more...)
Company: General Dynamics - IT
Location: Chantilly
Posted on: 01/22/2019

HEDIS Programmer
Description: The Denzel Group has been chosen to work with a growing organization in the Harrisburg area on their HEDIS Reporting
Company: The Denzel Group
Location: Harrisburg
Posted on: 01/22/2019

Full Stack Developer - Harrisonburg
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers. Our Software Engineers design, analyze and build (more...)
Company: Revature
Location: Harrisonburg
Posted on: 01/22/2019


Product Tester at Home. $25hr-$45hr. No Experience Required. Part-time
Description: In-Home Usage Tester Product Tester--from--home Part-timePresently we're recruiting Product Testers from home in several US cities--to expand our private network of In-Home Usage Testers IHUT to (more...)
Company: American Consumer Panels
Location: Charlottesville
Posted on: 01/22/2019

CNE & Wireless Engineer/RF Engineer (Security Clearance required)
Description: Overview:Every day at Perspecta, we enable hundreds of thousands of people to take on our nation---s most important work.-- We---re a company founded on a diverse set of capabilities and skills, bound (more...)
Company: Perspecta
Location: Chantilly
Posted on: 01/22/2019

ETL Developer
Description: ELT DEVELOPER The University of Virginia in Charlottesville, VA is currently seeking an ETL Developer Extract/Transform/Load to perform a variety of analysis, programming, and technical assignments. (more...)
Company: University of Virginia
Location: Charlottesville
Posted on: 01/22/2019

C++ Developer
Description: Client: Fortune 50 Financials Org. Candidates local to DC Metro area should apply The client is seeking an App Dev Analyst III to design, develop, and implement applications using general languages and (more...)
Company: Technology Ventures
Location: Reston
Posted on: 01/22/2019

Sr. Java/J2EE Developer with Python Scripting
Description: KEY JOB FUNCTIONS--- Support the team in the writing of deployment scripts and place strong emphasis in automated deployment, infrastructure automation solutions, and continuous
Company: AxiusTek
Location: Reston
Posted on: 01/22/2019

Web Developer - Harrisonburg
Description: Revature is the fastest growing employer of emerging technology talent in the US and we are currently looking to hire over 100 new Software Engineers.Our Software Engineers design, analyze and build next-gen (more...)
Company: Revature
Location: Harrisonburg
Posted on: 01/22/2019

Software Engineer I (Security Clearance required)
Description: Overview:Every day at Perspecta, we enable hundreds of thousands of people to take on our nation---s most important work.-- We---re a company founded on a diverse set of capabilities and skills, bound (more...)
Company: Perspecta
Location: Chantilly
Posted on: 01/22/2019

Log In or Create An Account

Get the latest Virginia jobs by following @recnetVA on Twitter!

Chantilly RSS job feeds