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IT Network Manager

Company: eclaro
Location: Chantilly
Posted on: January 13, 2019

Job Description:

Eclaro's customer is hiring a Manager, IT Network for their Chantilly Datacenter, in Chantilly, VA. The primary purpose of this job is to ensure the availability and performance of the voice and data networks on a 24x7x365 basis, and to be responsible for optimizing all aspects of the network/telecom eco-system, including performance, resiliency, availability, resource utilization, and automation. Essential Functions

  • Provide overall leadership and direction for the Network/Voice Operations team.
  • Supervise personnel including work allocation, training, and problem resolution; evaluate performance and make recommendations for personnel actions; motivate employees to achieve peak productivity.
  • Responsible for employee development, including hiring, cross training, retention and performance evaluations of staff.
  • Manage maintenance to minimize production downtime and maximize network productivity.
  • Ensure compliance with all established policies and procedures and participate in ongoing activities such as incident response and disaster recovery exercises.
  • Monitor network utilization to ensure sufficient bandwidth, resources, and licensing are available to meet user demand.
  • Plan upgrades/expansions by ensuring changes are in place and implemented as necessary.
  • Manage queue to monitor and resolve tickets.
  • Analyze data from multiple sources to identify trends to avert potential problems.
  • Participate in audit activities by gathering evidence and meeting with auditors.
  • Work with ISSO to plan and implement remedial actions to mitigate risks and address any deficiencies identified in the information security policies, procedures and practices.
  • Work to improve procedures and documentation to strengthen the overall resiliency and quality of service provided by the IT infrastructure.
  • Produce and maintain clear, concise, and accurate documentation. Education and ExperienceEquivalent combination of education and experience is considered.
    • Bachelor's Degree in electronics, computer technology, information systems, or a related field.
    • Minimum of ten (10) years of network and/or telecom management experience, preferably in an enterprise environment.
    • Strong interpersonal skills to handle sensitive and confidential situations. Drive to analyze complex problems and delivering solutions.
    • Strong planning and organizational skills.
    • Strong written and verbal communication skills.
    • Outstanding problem-solving skills with an ability to efficiently identify workarounds and root causes.
    • Demonstrated strength in troubleshooting complex infrastructure incidents and problems with the initiative to seek answers independently.
    • Demonstrated understanding of Network/VOIP concepts required.
    • Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
    • Experience managing telco carrier vendors; Strong operational controls background. Supervisory ResponsibilityThis position will directly supervise employees. Licenses and CertificationsThere are no additional licenses and/or certifications required. - provided by Dice 10 years Network/Telecom Management; Networking Engineering with strong Cisco experience -CCNP to CCIE level; Network/VoIP/Cisco UC Collaboration platforms

      Keywords: eclaro, Chantilly , IT Network Manager, IT / Software / Systems , Chantilly, Virginia

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