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Technical Account Manager with Security Clearance

Company: Perspecta
Location: Chantilly
Posted on: August 15, 2019

Job Description:

Business Group Highlights Defense The Defense group supports the Department of Defense (DoD) mission to keep our homeland and its citizens safe. We provide solutions to improve the Nations defense by providing software, systems engineering, IT, training and logistics and fleet management solutions. Responsibilities Every day at Perspecta, we enable hundreds of thousands of people to take on our nations most important work. We---re a company founded on a diverse set of capabilities and skills, bound together by a single promise: we never stop solving our nations most complex challenges. Our team of engineers, analysts, developers, investigators, integrators and architects work tirelessly to create innovative solutions. We continually push ourselves---to respond, to adapt, to go further. To look ahead to the changing landscape and develop new and innovative ways to serve our customers. Perspecta works with U.S. government customers in defense, intelligence, civilian, health care, and state and local markets. Our high-caliber employees are rewarded in many ways---not only through competitive salaries and benefits packages, but the opportunity to create a meaningful impact in jobs and on projects that matter. Perspectas talented and robust workforce---14,000 strongstands ready to welcome you to the team. Lets make an impact together. Perspecta has an immediate need for a Technical Account Manager in the Chantilly, VA Area. Accountable for on-time, on-quality, on-cost fulfilment of Operations. Identify and analyze training needs based on brand standards, new initiatives and trends. Assist with the modification and improvement existing training programs. When needed, serve as part of the escalation path for operational issues. Maintain continuous lines of communication, keeping the Organization/Stakeholders informed of all critical issues. Run, analyze reports and create action items to improve the operation and ensure metrics achievement. Open communication with the delivery team to review teams status, metrics, and possible issues/needs and proceed with actions. Also to keep the managers updated on latest news, action plans, etc. Ensure that the support team meets the required SLAs. Proactively proposes improvement plans where gaps are noticed. Reports to the Program Manager, and is the single point of contact for the client / tenant for all operational deliver aspects. Qualifications Education and Experience Required: High School Diploma/GED plus 12 years of relevant experience, or Associates Degree plus 10 years relevant experience, or Bachelors Degree with 8 years relevant experience, or Masters Degree with 6 years relevant experience, or PHD with 4 years relevant experience. Secret Security clearance required Skills and certifications required: Exceptionally Complex - researches and evaluates new concepts and processes to improve performance. Analyzes cross-functional problem sets, identifies root causes and resolves issues. Assists more junior level technicians, specialists, and managers in their activities. Can perform all tasks of lower level technicians, specialists, and/or managers. Leadership/ Management - Works individually, actively participates on integrated teams, and leads multiple tasks, projects or teams. Oversees and monitors performance, and when required, takes steps to resolve issues. Directs multiple teams through to project completion. Provides guidance and direction to lower level technicians, specialists, and managers. DoD 8570 compliance or information assurance certification commensurate with technical objectives and services required within the task order Applicable software or hardware training and certifications commensurate with the technical objectives, services required, and IT environment specified within the task order About Perspecta What matters to our nation, is what matters to us. At Perspecta, everything we do, from conducting innovative research to cultivating strong relationships, supports one imperative: ensuring that your work succeeds. Our company was formed to bring a broad array of capabilities to all parts of the public sector-from investigative services and IT strategy to systems work and next-generation engineering. Our promise is simple: never stop solving our nation's most complex challenges. And with a workforce of approximately 14,000, more than 48 percent of which is cleared, we have been trusted to just that, as a partner of choice across the entire sector. Perspecta is an AA/EEO Employer - Minorities/Women/Veterans/Disabled and other protected categories. Options Apply for this job onlineApply Share Email this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed As a government contractor, Perspecta abides by the following provision PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Perspecta, Chantilly , Technical Account Manager with Security Clearance, IT / Software / Systems , Chantilly, Virginia

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