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Business Process Analyst

Company: Oxford Government Consulting, LLC
Location: Chantilly
Posted on: September 13, 2019

Job Description:

Business Process Analyst - must have experience in the analysis of IT business and information environment, activities, and events. Must possess experience in finding trends, errors and reviewing data with report writing skills. Works along-side the robotic process automation (RPA) team directly supporting error handling. Monitors production transactions, and robotic process automation workflows. Works with the triage manager to identify issues, analyze, and recommend solutions/fixes. Supports the Mail Processing Services (MPS) automation team, to include: Automated Mail Processing Error Handling/Analysis; Business Process Mapping for Automation and Business Rules Management; Automated Process Testing Support/Bug Fixes, Solution Reporting, Business Intelligence (BI) Reporting. As part of the MPS team, the Business Process Analyst will work on Error Handling, Analysis, Solution Fixes, and Reporting.

  • Work in Agile team environment with developers, testers, production support staff, stakeholders, and external vendor partners.
  • Facilitate RPA Error Handling Tracking and Solutions.
  • Participate in workshops, interviews, and team meetings as required in support of Error Handling and business process details and definitions.
  • Assess Error Handling from business process perspective and provide solutions, identify, track, resolve issues and mitigate risks.
  • Understand RPA concepts, business processes and practices.
  • Support automated process trouble shooting and testing. Experience/Qualifications:
    • Bachelor s degree plus at least five years of relevant experience providing internal/external consulting services to management and technical staff regarding solving complex IT work-flow issues in accordance with process automation activities.
    • Knowledge of process improvement and reengineering methodologies and principles as applied to process modernization.
    • Proven experience in activity and data modeling, developing modern business methods, identifying best practices.
    • Highly motivated, success oriented, organized and strong work ethic must collaborate in a team environment effectively.
    • Advanced written and verbal communication skills are a must this is a core skill required
    • Take pride in the quality and efficiency of your work.
    • Familiar with software development lifecycle, Agile team support experience. U.S. Citizenship Required. - provided by Dice

Keywords: Oxford Government Consulting, LLC, Chantilly , Business Process Analyst, IT / Software / Systems , Chantilly, Virginia

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