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Situational Awareness as a Service (SAaaS) Lead

Company: CACI International
Location: Chantilly
Posted on: January 16, 2020

Job Description:

Job Description

CACI is seeking an experienced and highly motivated manager with software release management and ITSM automation experience. The Situational Awareness as a Service (SAaaS) Manager is responsible for leading a development and release team of over 35+ individuals in the creation of an enterprise-wide situational awareness solution on a ServiceNow platform. The SAaaS Manager will assist in developing service management strategies, identifying staff, tools and specialized support requirements to ensure that operational and support processes support the customers environment. This leader will engage with the US Government and cross-functional teams to prioritize and ensure the right talent is engaged and utilized to achieve successful service delivery outcomes.

What Youll Get to Do:


  • Lead and work alongside a large dedicated team on a long-term program
  • Manage the design, development, integration, operations and/or sustainment of a world-wide enterprise situation awareness platform
  • Establish and build relationships between the service provider and the US Government based on understanding the customer and their business drivers
  • Establish and articulate business requirements for new services or changes to existing services

    Required Skills

    • Minimum five years of recent and relevant commercial service provider and/or Government service provider experience in the design, development, integration, configuration, operations and sustainment of IT Service Management automation (operational and business support systems)
    • Prior implementation and deployment of mid to enterprise scale solutions
    • Exposure to ServiceNow applications (i.e. ITOM, ITBM, Discovery)
    • Demonstrated experience producing programmatic deliverables
    • Strong systems management experience
    • Experience with AGILE and ITIL-- processes
    • Excellent language skills, both written and verbal, including business writing skills
    • Ability to work with and brief multi-levels of US Government and corporate leadership
    • Demonstrated personnel management experience
    • TS/SCI with Poly

      Desired Skills

      • Relevant experience with ServiceNow IT Service Management
      • Understanding of ServiceNow platform to include upgrades, migration and integrations
      • Experience with IT Operations Management
      • PMP Certification
      • ITSM Solutions Architect experience

        What We Can Offer You:



        • Weve been named a Best Place to Work by the Washington Post.
        • Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
        • We offer competitive benefits and learning and development opportunities.
        • We are mission-oriented and ever vigilant in aligning our solutions with the nations highest priorities.
        • For over 55 years, the principles of CACIs unique, character-based culture have been the driving force behind our success.

          allspark

          BITS3

          Job Location

          US-Chantilly-VA-VIRGINIA SUBURBAN

          CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

Keywords: CACI International, Chantilly , Situational Awareness as a Service (SAaaS) Lead, Other , Chantilly, Virginia

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