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Tenant Services Coordinator

Company: CRi - Choice Respect Independence
Location: Chantilly
Posted on: September 24, 2022

Job Description:

CRi, the region's premier clinical services provider for people with mental health needs and developmental disabilities, seeks a forward-thinking professional to lead the Tenant Specialty Team as the Tenant Services Coordinator.
The Tenant Services Coordinator is responsible for managing the Tenant Specialty Services Team and coordinating all supportive services provided to individuals who have leases within the Wesley Housing designated PSH units. The Coordinator ensures that all aspects of the PSH support services are delivered while ensuring compliance to the program, policies, procedures, and collaborative MOU with Wesley Housing and CRi. The Coordinator ensures effective and efficient working relationships with DBHDS and all operating, funding and collaborative partners and stakeholders.
Principal Duties and Responsibilities:

  • Supervises a team of specialists delivering all services to individuals leasing PSH units with Wesley Housing. This includes compliance to policy and all outlined deliverable therein with the contract and MOU.
  • Demonstrate sound clinical skills including those associated with advanced communication skills.
  • Develop essential therapeutic and collaborative relationships that foster engagement in services, housing stability, independence and supports the change dynamic and recovery process.
  • Teach skills necessary to obtain and maintain housing while supporting independence and overall recovery.
  • Represent CRi at government, agency, and stakeholder meetings to include individuals and their families or support systems.
  • Interact with government, community agencies and individuals to develop consumer network referral base.
  • Assess individual's strengths, needs and support systems to facilitate the development of individual service plans.
  • Assist/instruct consumers in implementing their individual service plans.
  • Perform crisis intervention.
  • Ensure a functional team fostering and maintaining effective inter and intra-agency working relationships.
  • Work independently, performing position duties under general supervision.
  • Communicate effectively, verbally and in writing (e.g., documentation).
  • Maintain all clinical and programmatically required documentation in compliance with all relevant regulations, contract standards, and/or CRi policies.
  • Establish and maintain ongoing supportive relationships with individuals.
  • Responsible for professional development, e.g., attends professional trainings and seminars related to work in the mental health or developmental disabilities field.
  • Performs other duties as assigned by supervisor.Minimum Qualifications Required:
    • Licensed or licensed eligible LCSW in Virginia.
    • Must have three (3) years of experience supervising others, leading teams, and coordinator services and/or program supports.
    • Solid experience providing services to individuals with SMI and I/DD diagnosis.
    • Must have valid driver's license.
    • Must be knowledgeable of the following topics:
      • Treatment modalities and intervention techniques for population identified, to include crisis intervention or support; independent living skills training, supportive counseling, group work, case management and service coordination.
      • Substance use interventions, techniques and outcomes including, but not limited to harm reduction and motivational interviewing.
      • Clinical assessments and their use in service planning.
      • Consumer's rights.
      • Local community resources and service delivery systems.
      • Effective oral, written and interpersonal communication principles and techniques.
      • Social determinants of health.
      • Record keeping within EHRs, all documentation.
      • The service planning process and major components of a service plan.
      • Outreach, marketing and public speaking/presentations.
      • Metrics and reports.Physical Demands:
        • Should be in good physical condition for required lifting and physical intervention for hazardous behavior and assistance with care.
          Supervision Exercised:
          • Supervises team of four in multiple locations.
            CRi offers company-paid benefits including health insurance options, 403(b) retirement fund, and life insurance for employees who are benefits eligible

Keywords: CRi - Choice Respect Independence, Chantilly , Tenant Services Coordinator, Other , Chantilly, Virginia

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