ITIL Managing Professional
Company: iQuasar
Location: Chantilly
Posted on: May 26, 2023
|
|
Job Description:
JOB DESCRIPTION: FERRANTI has an immediate opening for an ITIL
Managing Professional. The successful candidate will leverage their
knowledge of the ITIL process domains associated with Event
Management, Incident Management, Problem Management, Request
Fulfillment, and Operations Management to shepherd the Service
Operations maturity efforts of a Multi-Service Integrator (MSI) and
associated IT Service Providers. The successful applicant will
participate within a team of Systems Engineers and Technical
Advisors (SETAs) to oversee product quality, identify service
deficiencies, and mature delivery processes. While current
operational emphasis is on ITIL v3, the successful candidate will
help chart the customer's organizational conversion to an ITIL 4
structure. DESCRIPTION OF DUTIES: On the Job Training will be
provided in the customer's specific knowledge domain, but the
successful candidate must be able to: --- Demonstrate a strong
working understanding of the ITIL Framework --- Demonstrate a
working understanding of best practices in service management,
including contract and vendor management in an outsourcing or
shared service environment --- Work multiple concurrent efforts
with shifting priorities --- Demonstrate strong oral and written
communications skills to facilitate clear and concise delivery
statuses on multiple, concurrent activities --- Demonstrate the
ability to manage projects using project management methodologies,
interpret complex information and provide informed analyses ---
Demonstrate skill in evaluating organizational needs and
recommending suitable technical solutions --- Demonstrate the
ability to manage teams, improve processes, and optimize workflow
--- Demonstrate the ability to prepare program plans, to include
budget and schedule development --- Demonstrate the ability to
perform program analysis, schedule reviews, and cost estimations
--- Demonstrate the ability to conduct risk assessments of proposed
service provider deliveries Qualifications EDUCATION AND
EXPERIENCE: --- Bachelors in a STEM field of study and nine (9)
years or more work experience; Masters and seven (7) years or more
work experience; PhD or JD and four (4) years or more work
experience; Work experience of more than nine (11) years is
sufficient without a degree --- PMP certification is a plus, but
not required --- ITIL Expert or Managing Professional certification
is a plus, but not required
Keywords: iQuasar, Chantilly , ITIL Managing Professional, Other , Chantilly, Virginia
Click
here to apply!
|