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Atlassian Administrator with Security Clearance

Company: Volant Associates, LLC
Location: Chantilly
Posted on: November 10, 2019

Job Description:

Job Description: Candidate will provide applications and system administration support for enterprise Atlassian tools that supports over 40,000 customers. The enterprise capability supports and provides tools for developers. Candidate should be energetic, self-motivated, and customer-focused. Candidate will help with customer support, account management, and operations and maintenance of the applications used by the developers. Required: * Atlassian Tool Suite (Crowd, JIRA, Confluence, Fisheye/Crucible, Bitbucket) * Provide 5-star tech support to users and other support teams * Support customer onboarding and account creation * Respond and resolve customer requests * Coordinate and escalate tickets to appropriate support teams * Monitor production resources are up, responsive, and well-maintained * Continually improve operations via new/improved tools and automation * Provide user engagement and training * Help desk support for large production systems * Ability to work in a fast-paced environment * Excellent phone support * Strong written and verbal communications skills * Must be a U.S. citizen Desired: * Additional Development Tools: Nexus, Jenkins, Subversion, Fortify, Sonarqube * Operating Systems: CentOS 6/7 * Security +, GSEC, SSCP or CCNP * Support for DevOps tools * Amazon Web Services * Active Directory * Scripting: bash, perl, python, Powershell * Puppet * Splunk * Icinga2 Benefit Summary Volant Associates provides an industry-leading benefits package to attract and retain the very best talent within a very competitive recruiting environment and support its employees and their dependents. 100% Volant Paid Standard Benefits: 200% Matching on employee 401k contributions (on up to 5% of employee salary deferral) Health care insurance for employee and dependents thru UHC Dental care insurance for employee and dependents thru UHC Vision care insurance for employee and dependents thru VSP Life and Personal Accident Insurance ($50k coverage) thru CIGNA Additional Life and Personal Accident Insurance (1 x salary up to $170k) thru MOO Short term disability Insurance (60% of earnings up to $2,308 per week) thru CIGNA Long term disability insurance (60% of earnings up to $10k per month) thru CIGNA Educational assistance (up to $3,500 per calendar year) Adoption assistance Commuter benefits Training and development opportunities Cell phone stipend (up to $50 per month) Corporate laptop computer Gym access (for Chantilly-based employees) Additional programs available to all employees: Heath Savings Account (HSA) Health care Flexible Spending Account (FSA) Dependent care Flexible Spending Account (FSA) Voluntary additional levels of Life and Personal Accident Insurance

Keywords: Volant Associates, LLC, Chantilly , Atlassian Administrator with Security Clearance, Other , Chantilly, Virginia

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