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Call Center Operator with Security Clearance

Company: SAIC
Location: Chantilly
Posted on: November 10, 2019

Job Description:

Description SAIC is seeking a Call Center Operator that can work a day shift position, 6am - 6pm schedule and can provide professional telephone operations support to answer and manage incoming calls from a variety of sources in support of the customer's mission. Qualifications * Active TS/SCI clearance with polygraph * All customer service support personnel must provide professional, courteous, resourceful support to all incoming calls. * Personnel must be proficient in relevant computer applications, customer service principles and practices, call center telephony and technology, data entry, and clerical processes. * Attention to detail is necessary to manage complexity of calls. * Proven ability to perform in a fast paced environment and manage multiple tasks at once. * Requires excellent interpersonal skills and the ability to develop relationships with customers, coworkers and colleagues. * Must be able to work easily with non-native English speakers and pay close attention to details. * Must have the ability to adapt to changing work requirements, multiple tasks and priorities, and be able to excercise discretion. Desired Qualifications Prior call center experience managing a high volume of incoming calls is desired.

Keywords: SAIC, Chantilly , Call Center Operator with Security Clearance, Other , Chantilly, Virginia

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