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Help Desk with Security Clearance

Company: Graham Technologies
Location: Chantilly
Posted on: November 10, 2019

Job Description:

Help Desk- 778 (3) Graham Technologies (GTech) is looking for a Help Desk Specialist in Chantilly, VA to join our fast-growing team of over 70 members! Your role: Graham Technologies is passionate about innovation and we want your help! We believe in each team member having a voice and sharing it to enable both individual and team success. The candidate will work as part a team that will provide development, database, testing, and help desk support to maintain the operations and implement enhancements to the Organization's custom budget. We're excited about candidates who:
* Has an active TS/SCI Full Scope Poly * Maintain in-depth core competencies required to meet the tier requirements
* Provide onsite production support with coverage between 7am and 5pm Monday through Friday with core business hours of 9am to 3pm Monday through Friday
* For critical issues (as defined below), adhere to Sponsor's after hours on-call support response times of 30 minute call back and 2 hour on site response/presence
* Provide additional after hours and/or weekend support when required, such as during peak Budget Execution and Planning cycles
* Use the existing helpdesk structure and tools
* Provide Tier 1, Tier 2, and Tier 3 operational support
* Personnel with experience providing instructional and application support to usersWe're also excited about candidates who might have experience with the following:
* Experience with the Customers current financial execution and budget formulation applicationsCompensation: At GTech, we believe in treating every person the way we want to be treated - fairly . Our compensation package ensures everyone at GTech is given equal pay for equal work - regardless of race, ethnicity, gender, sexual orientation, disability, religion, age, nationality, or even negotiation skills! Most IT companies can probably offer many of the same services, but what sets us apart from the others, is truly our people ! We care about our employees and show it often with sincere appreciation and acknowledgement of not only final work products, but the little steps taken along the way! In addition, our generous benefits package helps support our team members to live well and prosper. Here are just a few highlights: Four Week's Accrued PTO First Year
Ten Paid Federal Holidays
Health, Dental, Vision, and Life Insurances
401(k) Plan with Annual Employer Contributions
Flexible Schedules
Reimbursements for Continued Education and Training Why Graham Technologies? Our Core Values say it all!
* Value our Customers
* Care about our Employees
* Passionate about Innovation
* Believe in Strong Work Ethic
* Rely on Teamwork
* Integrity Matters Founded in 2007, GTech is a consulting-services firm that is zealous about providing the best solutions to address our client needs and maximize the value of their investments. One of the ways we do this, is by providing exceptional employees for our clients - whose range of expertise expands the entire IT industry! We've cultivated a family of individuals where integrity, commitment, and reliability, are etched into the heart of our delivery teams. In addition, we are equally zealous about caring for our employees - the lifeblood of our business ! We've purposefully created a culture that is friendly, family-oriented, and all-inclusive. Our team members are encouraged to "have a life", both in and out of the office, through flexible schedules (where available), continuing education, and support to pursue their passions!

Keywords: Graham Technologies, Chantilly , Help Desk with Security Clearance, Other , Chantilly, Virginia

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