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Service Depot Technician

Company: Dynex Technologies
Location: Chantilly
Posted on: May 16, 2022

Job Description:

Description:
Job Summary: Responsible for testing, diagnosing and repairing all Dynex Technologies product at the factory depot. Provide high-level technical support to clients/customers. Needs to perform test processes to ensure and verify equipment/instrumentation repaired by DYNEX conforms to published specifications.Essential Functions: Diagnose, repair, test and verify proper performance of Dynex products. Effectively communicate with customers so that they are satisfied. Effectively communicate with Dynex personnel when report problems, opportunities, costs and needs of customers. Maintain documentation for all versions of hardware, firmware, and software for Dynex products. Complete repair documents with high detail and accuracy. Complete in-house repairs as needed . Verify that all tests have been performed and are acceptable prior to completion. Ensure that procedures and qualification tools used during testing are correct.Maintain a clean work area upon completion of a repair job. Supervisory Responsibilities: None.

Requirements:
Success Factors: Effectively contribute to customer satisfaction by reducing instrument turnaround time and future failures. Strong problem solving skills. Excellent communication and interpersonal skills.Minimum Qualifications / Education: Ability to read, write, speak and understand English. Two year's mechanical / electrical assembly and test experience.Computer Skills: Proficient in MS Office and Outlook. Experience with different CRM systems.Work Environment: In-house service area.Physical Requirements: Must be able to meet National Institute for Occupational Safety & Health (NIOSH) Standards. Additional Benefits/Compensation Offered:Competitive SalariesAnnual BonusMedicalDentalVision Benefits and more401K w/ Matching Company ContributionVacation LeaveSick Leave13 Paid Special Leave/Holidays AnnuallyTuition ReimbursementPaid TrainingRemote Working Opportunities (*may not be available for every position*)Company Provided Life Insurance, Short-Term, and Long-Term DisabilityNPM18PI177843940

Keywords: Dynex Technologies, Chantilly , Service Depot Technician, Professions , Chantilly, Virginia

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