ServiceNow Business Process Consultant (Arlington, VA/REMOTE)
Company: ABBTECH Professional Resources, Inc.
Location: Chantilly
Posted on: August 5, 2022
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Job Description:
**ServiceNow Business Process Consultant (Arlington,
VA/REMOTE)****position is 95% Remote. There will be occasions where
the customer will want the successful candidate on premise****Must
Haves:**+ Minimum 2 years consulting experience in ServiceNow SPM
(Strategic Portfolio Management) / PPM (Project Portfolio
Management)+ Must be a US Citizen, eligible to obtain a Public
Trust clearance+ Must have experience working as or with a PMO+
Must be capable of developing Process Flow Diagrams, SOPs, Guidance
Materials, Presentations, and Gap Analysis+ Strong consulting
skills including meeting & facilitation skills is a must+ Minimum 2
years consulting experience in ServiceNow SPM (Strategic Portfolio
Management) / PPM (Project Portfolio Management) / ITSM (IT Service
Management)+ Arlington, VIRGINIA, United States+ Full-time**Company
Description****Who We Are**Company is a leading provider of
professional IT services to the U.S. government. We seek to address
some of our country's most pressing challenges in the areas of
Agile transformation, DevSecOps automation, Enterprise Data
Management, Enterprise Architecture, and Program Management support
services - focusing on the U.S. Departments of Homeland Security
and Treasury. We strive to hire only ethical, talented, passionate,
and committed "A Players" who already align with the company's core
values: Drive, Delivery Excellence, Reputation, Responsibility, and
a Better Future.**The Values that Define Us (R2+D2=Better
Future)****Responsibility.** We pull our own weight, teach others
how to pull theirs, and show up whenever a member of our tribe
needs support. _Responsibility_ is about maintaining a sense of
ownership, delivering on our commitments, and being mindful of our
wake.**Reputation.** We create balanced outcomes, communicate our
intentions with honesty and clarity, and honor our commitments.
_Reputation_ is about building and maintaining trust.**Drive.** We
lean in to the hard work of empowering a vibrant and sustainable
culture, creating jobs, developing leaders, communicating clearly,
making a difference, and contributing to a greater outcome. _Drive_
is about courage and faith**Delivery Excellence.** We focus on
quality over quantity and value the journey of continuous process
improvement and organizational maturity. _Delivery Excellence_ is
about pride in our work and fulfillment as a result.**Better
Future.** A Better Future is the reward given and received for
living an authentic life of service - to each other, our customers,
our loved ones, and our communities. _Better Future_ is about
giving more than we take.**Job Description**The ideal Business
Process Consultant will be able to successfully perform the
following duties:+ Accountable for delivering Industry Best
Practice guidance working with the customer to achieve their
business outcomes/solutions in ServiceNow SPM - Strategic Portfolio
Management (formally known as PPM)+ Provide subject matter
expertise to advise where out of the box functionality can achieve
a desired outcome instead of resorting to customization to meet
business needs+ Identify, document and present insights, impacts
and recommended solutions to meet business objectives+ Provide
technical support automating business process workflows and
dashboards using ServiceNow+ Communicates technical problems and
solutions to both technical and non-technical audiences+ Works
closely with a PMO and will be involved in producing guidance for
project management and **demand management processes**+ Complete,
develop and improve required documentation such as process flow
diagrams, SOPs, guidance materials, presentations, gap analysis,
etc.+ Promote continuous process improvement practices+ Strong
interpersonal skills, a customer focused approach and an ability to
work with cross-functional teams is required to be successful in
this role+ Strong consulting skills including meeting &
facilitation skills, and collaboration and communication
skills**Qualifications**+ Must have Bachelor's degree in
information technology or related field of study+ Must have 6-9
years work experience+ Must be a US Citizen+ Must be able to obtain
and maintain Minimum Background Investigation/Public Trust+ Minimum
2 years consulting experience in ServiceNow SPM (Strategic
Portfolio Management) / PPM (Project Portfolio Management)**ABBTECH
is an EOE/Minorities/Women/Disabled Individuals/Veterans**
Keywords: ABBTECH Professional Resources, Inc., Chantilly , ServiceNow Business Process Consultant (Arlington, VA/REMOTE), Professions , Chantilly, Virginia
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