ServiceNow Business Process Consultant (Arlington, VA/REMOTE)

Company: ABBTECH Professional Resources, Inc.
Location: Chantilly
Posted on: August 5, 2022

Job Description:

**ServiceNow Business Process Consultant (Arlington, VA/REMOTE)****position is 95% Remote. There will be occasions where the customer will want the successful candidate on premise****Must Haves:**+ Minimum 2 years consulting experience in ServiceNow SPM (Strategic Portfolio Management) / PPM (Project Portfolio Management)+ Must be a US Citizen, eligible to obtain a Public Trust clearance+ Must have experience working as or with a PMO+ Must be capable of developing Process Flow Diagrams, SOPs, Guidance Materials, Presentations, and Gap Analysis+ Strong consulting skills including meeting & facilitation skills is a must+ Minimum 2 years consulting experience in ServiceNow SPM (Strategic Portfolio Management) / PPM (Project Portfolio Management) / ITSM (IT Service Management)+ Arlington, VIRGINIA, United States+ Full-time**Company Description****Who We Are**Company is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile transformation, DevSecOps automation, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Delivery Excellence, Reputation, Responsibility, and a Better Future.**The Values that Define Us (R2+D2=Better Future)****Responsibility.** We pull our own weight, teach others how to pull theirs, and show up whenever a member of our tribe needs support. _Responsibility_ is about maintaining a sense of ownership, delivering on our commitments, and being mindful of our wake.**Reputation.** We create balanced outcomes, communicate our intentions with honesty and clarity, and honor our commitments. _Reputation_ is about building and maintaining trust.**Drive.** We lean in to the hard work of empowering a vibrant and sustainable culture, creating jobs, developing leaders, communicating clearly, making a difference, and contributing to a greater outcome. _Drive_ is about courage and faith**Delivery Excellence.** We focus on quality over quantity and value the journey of continuous process improvement and organizational maturity. _Delivery Excellence_ is about pride in our work and fulfillment as a result.**Better Future.** A Better Future is the reward given and received for living an authentic life of service - to each other, our customers, our loved ones, and our communities. _Better Future_ is about giving more than we take.**Job Description**The ideal Business Process Consultant will be able to successfully perform the following duties:+ Accountable for delivering Industry Best Practice guidance working with the customer to achieve their business outcomes/solutions in ServiceNow SPM - Strategic Portfolio Management (formally known as PPM)+ Provide subject matter expertise to advise where out of the box functionality can achieve a desired outcome instead of resorting to customization to meet business needs+ Identify, document and present insights, impacts and recommended solutions to meet business objectives+ Provide technical support automating business process workflows and dashboards using ServiceNow+ Communicates technical problems and solutions to both technical and non-technical audiences+ Works closely with a PMO and will be involved in producing guidance for project management and **demand management processes**+ Complete, develop and improve required documentation such as process flow diagrams, SOPs, guidance materials, presentations, gap analysis, etc.+ Promote continuous process improvement practices+ Strong interpersonal skills, a customer focused approach and an ability to work with cross-functional teams is required to be successful in this role+ Strong consulting skills including meeting & facilitation skills, and collaboration and communication skills**Qualifications**+ Must have Bachelor's degree in information technology or related field of study+ Must have 6-9 years work experience+ Must be a US Citizen+ Must be able to obtain and maintain Minimum Background Investigation/Public Trust+ Minimum 2 years consulting experience in ServiceNow SPM (Strategic Portfolio Management) / PPM (Project Portfolio Management)**ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans**

Keywords: ABBTECH Professional Resources, Inc., Chantilly , ServiceNow Business Process Consultant (Arlington, VA/REMOTE), Professions , Chantilly, Virginia