Staff Unified Comms Analyst
Company: ManTech
Location: Chantilly
Posted on: January 20, 2023
Job Description:
Secure our Nation, Ignite your Future.Become an integral part of
a diverse team while working at an Industry Leading Organization,
where our employees come first. At ManTech International
Corporation, youll help protect our national security while working
on innovative projects that offer opportunities for
advancement.Currently, ManTech is seeking a motivated, career and
customer-oriented Staff Unified Communication Analyst to join our
team in Chantilly, VA.Responsibilities include, but are not limited
to:
- Resolving Unified Communications user incidents and
requests
- Assist in solving operational voice and video challenges
- Assist in resolving issues with vendor-specific multi-level
video teleconferencing systems
- Complete Moves/Adds/Changes according to the specified
SLAs
- Provides weekly report activities to manager
- Assist with the installation of local and/or remote data and
voice communications equipment to include but not limited to voice
terminals, video conferencing units, concentrators, minicomputers,
central processing units, and facsimiles.
- Assist with creating appropriate documentation, including
operational instructionsBasic Qualifications:
- Requires Bachelor's degree in an (IT, Math or Engineering
field) or equivalent experience work experience
- DoD 8570 IAT Level 2 certification required (CCNA Security,
GICSP, GSEC, Sec+, CND or SSCP)
- DoD 8570 computing environment certification within 6 months of
hire. Cisco CCNA Voice or equivalent certification
- Experience with Cisco VTC codes, Cisco VoIP endpoints, Cisco
Unified Call Manager (CUCM) version 11.5 or later, Cisco
Telepresence Management Server
- Good problem-solving skills; ability to visualize a problem or
situation and think abstractly to solve it
- Utilize excellent customer service skills and exceed customers
expectations
- Excellent oral and written communication skills
- Local travel up to 10%Preferred Qualifications:
- Experience with SolarWinds Voice/Video QoS product a
plusSecurity Clearance Requirements:
- Active Top Secret clearance adjudicated within the past 6
years. Candidate must be open to CI polyPhysical Requirements:
- Must be able to remain in a stationary position up to 75% of
the time
- Must be able to move about inside the office to access file
cabinets, office machinery
- Must be able to position self to maintain office supplies on
variable height shelving.
- The person in this position frequently communicates with
co-workers, management and customers, which may involve delivering
presentations.
- Must be able to exchange accurate information in these
situations
- Must be able to observe and detect employee deviations from
established policyFor all positions requiring access to
technology/software source code that is subject to export control
laws, employment with the company is contingent on either verifying
U.S.-person status or obtaining any necessary license. The
applicant will be required to answer certain questions for export
control purposes, and that information will be reviewed by
compliance personnel to ensure compliance with federal law. ManTech
may choose not to apply for a license for such individuals whose
access to export-controlled technology or software source code may
require authorization and may decline to proceed with an applicant
on that basis alone.ManTech International Corporation, as well as
its subsidiaries proactively fulfills its role as an equal
opportunity employer. We do not discriminate against any employee
or applicant for employment because of race, color, sex, religion,
age, sexual orientation, gender identity and expression, national
origin, marital status, physical or mental disability, status as a
Disabled Veteran, Recently Separated Veteran, Active Duty Wartime
or Campaign Badge Veteran, Armed Forces Services Medal, or any
other characteristic protected by law.If you require a reasonable
accommodation to apply for a position with ManTech through its
online applicant system, please contact ManTech's Corporate EEO
Department at (703) 218-6000. ManTech is an affirmative
action/equal opportunity employer - minorities, females, disabled
and protected veterans are urged to apply. ManTech's utilization of
any external recruitment or job placement agency is predicated upon
its full compliance with our equal opportunity/affirmative action
policies. ManTech does not accept resumes from unsolicited
recruiting firms. We pay no fees for unsolicited services.If you
are a qualified individual with a disability or a disabled veteran,
you have the right to request an accommodation if you are unable or
limited in your ability to use or access
http://www.mantech.com/careers/Pages/careers.aspx as a result of
your disability. To request an accommodation please click
careers@mantech.com and provide your name and contact
information.
Keywords: ManTech, Chantilly , Staff Unified Comms Analyst, Professions , Chantilly, Virginia
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