Tier II Support Technician
Company: Kforce Technology
Location: Chantilly
Posted on: January 23, 2023
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Job Description:
Kforce has a client that is seeking a Tier II Support Technician
in Chantilly, VA.
Summary:
The Tier II Support Technician will be responsible for deskside
support of an environment composed of 90% Intel based PC and 10%
Apple workstations and several custom business applications. The
candidate will be responsible for assisting customers when they
call into or walk into the customer service center, remotely, or at
the customer's location. The Tier II Support Technician should be
prepared to perform resolution of workstation issues
(diagnosis/remediation, application install/configuration/removal,
performance analysis/tuning). Where required the Tier II candidate
will escalate to the eBusiness team for more detailed level of
support.
Keywords: Kforce Technology, Chantilly , Tier II Support Technician, Professions , Chantilly, Virginia
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