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Communication Technician with Security Clearance

Company: American Systems Corporation
Location: Chantilly
Posted on: December 8, 2018

Job Description:

The Communication Technician will serve as a key resource to provide remote maintenance and technical assistance for telephone voice systems in Department of State (DOS) overseas locations and support to the Secretary of State VIP travel office. The Communication Technician will configure systems installed and perform maintenance on DOS call accounting systems and threat recorders. Additionally, install and maintain call accounting programs on DOS personal computers, as required, and evaluate new products for use in DOS telephone systems. The Communication Technician will establish and maintain a repair and return system to support the tracking of defective system components returned from overseas locations and assist in the installation/repair of PBX systems. The Communication Technician shall be experienced or familiar with VoIP/Unified Communications (UC) environments and networks based on a Cisco Unified Communications solution. The position will report to the AMERICAN SYSTEMS Program Manager (PM) leading the overall program or his designee. Additional responsibilities include: * Conduct frequent customer and team member contact and ensure project is meeting/exceeding repair/maintenance schedules and contract requirements; * Assist with periodical internal "audits" or reviews or deficiency remediation efforts; and * Work with management within and outside of the directorate to assist in the effort to establish quality control of deliverables and service provided. AMERICAN SYSTEMS is one of the top 100 employee owned companies in the United States. Employer Ownership means, that at AMERICAN SYSTEMS, we treat each other with respect. Every member of our team has a vested interest and benefits from MISSION SUCCESS. We all have the same goals - particularly in service to our nation's War Fighters; providing, team-focused, mission-essential support in challenging environments. Being truly effective means pushing beyond basic requirements. We build skilled and committed teams of experts. We conduct our work with a sense of purpose; loyal to the mission, our clients, each other and to the long-term success of the company. Job Requirements * Technical Degree/Certificate or equivalent and minimum ten years' experience in telecommunications projects/contracts as a Telecom or Communications technician/engineer. * Must have experience in PBX/Key System/VoIP systems/wireless solutions/cable infrastructure installation/scheduling/testing. * Desired experience/familiarity with Cisco voice, data, and video products/solutions. * Possession of, or ability to obtain, a Top Secret Clearance. * Possession of some Cisco certifications. * Familiarity of Microsoft Communications solution or possess an MCSE certification. * Familiarity with VoIP/UC communications and networks highly desirable. * Highly motivated, self-starter and team player with a high energy level and willingness to aggressively take on responsibility. * Demonstrated ability to approach job responsibilities with a focus on process improvement. * Strong computer knowledge including working knowledge of network architectures. * Able to work and effectively communicate with all levels of management, including executive management. * Sound technical experience in assessing telecommunications support requirements as well as conducting required administrative tasks required for the projects. * Strong verbal and writing skills. * Unconditional integrity and commitment to achieving goals. EOE M/F/Disability/Veterans Top Secret

Keywords: American Systems Corporation, Chantilly , Communication Technician with Security Clearance, Professions , Chantilly, Virginia

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