Front Desk Associate

Company: Hand and Stone Massage and Facial Spa
Location: Sterling
Posted on: February 19, 2026

Job Description:

Job Description Job Description Description: Hand and Stone is seeking for a Front Desk Sales Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to: • Provide excellent customer service to members/guests. • Sell Memberships • Welcome and greet members/guests upon arrival. • Answer phones, book appointments, sell memberships, gift cards and upgrades. • Follow proper filing procedures/file maintenance. • Promote health/wellness benefits of massage therapy. • Maintain a professional and clean work environment & appearance. • Positive, energetic attitude • Team player • Perform various other duties as assigned. What’s in it for you? • Hourly wage plus commissions and bonuses • Flexible schedules • Professional and safe work environment • Employee discounts • Employee rewards program/employee referral bonus • Contests Requirements: Requirements: • Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles. • Excellent personal appearance, good verbal and written communication skills. • Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest

Keywords: Hand and Stone Massage and Facial Spa, Chantilly , Front Desk Associate, Retail - All , Sterling, Virginia