flex Director, Sales & Catering Program & Delivery Management

Company: Marriott Hotels Resorts
Location: Bethesda
Posted on: April 2, 2026

Job Description:

Description This is a temporary position. The Director, Sales & Catering Program & Delivery Management leads the planning, governance, and execution of Marriott International’s global Sales & Catering strategy across its brand portfolio. This role drives large-scale, cross-functional initiatives by applying disciplined program and project management practices, including leading RFPs for selected vendors. The Director defines delivery models, sequencing, and decision frameworks to support group sales, meetings, events, and catering across managed, franchised, and owned properties. The role ensures initiatives are prioritized and delivered with predictability, aligned to business objectives, risk tolerance, and enterprise constraints, while advancing revenue growth, operational efficiency, and guest experience. The Director partners closely with Technology, Digital, Global Sales, Hotel Operations, Continents, and Brand teams to manage dependencies, mitigate risk, and enable successful platform rollout and adoption aligned with enterprise strategy. CANDIDATE PROFILE Education and Experience Required 4-year degree from an accredited university. 10 years of program management, delivery leadership, or large?scale transformation experience. Preferred 5 years leading enterprise, scale, cross functional technology or business programs in hospitality, travel, or complex service industries. Strong experience working in agile, hybrid, or scaled delivery environments. Experience supporting Sales & Catering, group sales, meetings & events, or hospitality operations platforms. Experience delivering large modernization or platform transformation initiatives. Familiarity with enterprise change management practices and global rollouts. Experience working in franchised or owner operator business models. PMP, PgMP, SAFe, or similar delivery certification. CORE WORK ACTIVITIES Program Vision & Delivery Strategy · Define and own the program delivery strategy for Sales & Catering initiatives, aligned with Marriott’s enterprise priorities and transformation roadmap. · Translate strategic objectives into multi year delivery plans, milestones, and investment roadmaps. · Ensure delivery approaches balance global standardization with brand and property level flexibility. · Align Sales & Catering delivery plans with Marriott’s broader digital, data, and platform programs. Program & Portfolio Management · Oversee integrated program plans, schedules, budgets, resourcing, and dependencies across teams and regions. · Establish governance structures to manage scope, prioritization, risk, and issue resolution. · Provide executive level visibility into progress, tradeoffs, and outcomes. Execution & Delivery Leadership · Drive end toend execution from initiation through deployment and stabilization. · Partner with product, engineering, and UX leaders to ensure readiness for development, testing, and release. · Proactively identify, mitigate, and escalate risks, constraints, and cross team dependencies. · Ensure delivery quality, operational readiness, and adherence to enterprise standards. Cross Functional & Executive Partnership · Serve as a key coordination point across Technology, Global Sales, Revenue Management, Operations, Marketing, Loyalty, Finance, and Brand teams. · Facilitate executive steering committees, delivery reviews, and decision forums. · Align stakeholders on priorities, timelines, ownership, and expected outcomes. Change Management, Adoption & Scale · Lead change management, rollout, and enablement strategies for Sales & Catering initiatives across thousands of properties globally. · Coordinate training, communications, and readiness activities with regional and property teams. · Ensure solutions scale effectively across managed and franchised hotels while accounting for regional, regulatory, and market differences. · Incorporate feedback and lessons learned to improve future delivery effectiveness. Team Leadership & Delivery Excellence · Lead, mentor, and develop program and project managers supporting Sales & Catering initiatives. · Establish best practices for delivery planning, governance, reporting, and execution. · Foster a culture of accountability, transparency, and continuous improvement across the delivery organization. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

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