AWS Cloud Operations Manager

Company: Vencore
Location: Chantilly
Posted on: June 21, 2022

Job Description:

Roles and Responsibilities:The Cloud Operations Team Manager will be responsible for directing and coordinating a Cloud Operations team by managing the administration, uptime, performance, service level agreements, operational plans, security and compliance, and incident response for cloud services and apps in a multi-region, 24x7, mission-critical, enterprise environment.Manage the team operating the system infrastructure for AWS cloud based services and apps running in cloud test and production environments following both traditional and Agile Scrum and style of managementMaintain operations policies & procedures; including security; disaster recovery; monitoring and customer communicationsProvide high quality of service 24/7 to customers; including proactive monitoring and response to support issues; monitor customer satisfaction and optimize service delivery to ensure support level agreements (SLAs)Provide an essential function for coordinating upgrades, deployments, patches, and security updates in a fast-paced, dynamic environment Ensure cloud operations are performed to applicable legal and regulatory requirements specifically NIST, CIS, DISA, DHS, IRSDrive solutions and lead technical teams presenting technical options that meet business requirements to executive level clientsManage and plan infrastructure & resource costs to defined budgets, deliverables, project deadlines, and customer commitmentsConducts security assessments, security authorizations, and evaluations of applications and systems processing sensitive; and assesses technology to ensure that security vulnerabilities are identified and remediatedDevelops and maintains IT security documentation, including system security plan, risk assessment, contingency plan, incident response plan, IT security policies and procedures, etc.Monitor networking, firewalls, security policies, routing, failover, HA/backup/restore, disaster recovery, cloud storage, security trends and patches/updates, monitoring tools, scale testing and cloud application deploymentDefine and implement ops reporting and support dashboards & manage platform operations supportManage and develop automation to support zero-downtime infrastructure changes across multiple globally distributed systemsDefine, implement, manage, and improve operational support processesLead and mentor a team in a high touch client environment and manage operational coverage amongst operation team membersIdentify and implement cost savings opportunities through automation and optimizing resource utilizationBasic Qualifications:BS/MS Computer Science and 5-7 years of experience; MIS or related field and MBA is a plus5+ years managing an Amazon Web Services (AWS) cloud IT operations team, administrating and managing Linux/Windows systems for production, test, and development environments in a Dev/Ops environmentStrong technical background with AWS experience architecting, solutioning, and troubleshooting highly technical issues and facilitating documented solutionsExperience working in a multi supplier and high touch, highly secured client environmentExperience working in and leading a team in an Agile and DevOps environment and leading DevOps, on demand, fast pace environmentExperience developing and presenting strategy initiatives or innovation ideas to executive level customersHighly organized and detail-oriented, with excellent, demonstrated process management skills; project and goal orientedStrong communication skills to work with leadership, subcontractors and customersPersonable, approachable, and readily accepting of change; able to work cohesively with a variety of talented individuals within the organizationAWS certified SysOps Administrator, Associate Solutions Architect or Solutions Architect CertificationStrong time management skills and the ability to be self-directedAbility to evaluate, troubleshoot, and follow-up on customer issues as well as replicate and document for further escalationAbility to effectively prioritize and execute multiple tasks in a high-pressure environment including during disaster recovery/crisis situationsAbility to keep up to date with trends in Cloud service delivery and updated AWS practicesMust be a US Citizen and able to obtain and maintain the required agency clearance Peraton drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Every day, our employees do the can't be done, solving the most daunting challenges facing our customers.Colorado Salary Minimum: $79,144.00 Colorado Salary Maximum:$169,208.00 The estimate displayed represents the typical salary range for this position, and is just one component of Peraton's total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Peraton provides a variety of benefits to employees.

Keywords: Vencore, Chantilly , AWS Cloud Operations Manager, Executive , Chantilly, Virginia